Welcome to birmingham.gov.uk

Welcome to birmingham.gov.uk

How to contact us

How to contact us about adult social care services and support

Adults and Communities Access Point (ACAP)

Telephone: 0121 303 1234

Opening Hours:
Monday to Thursday 08.45 - 17.15
Friday 08.45 - 16.15

Email: acap@birmingham.gov.uk
Secure Email: secure.PSSACAP.Inbox@birmingham.gcsx.gov.uk
Please note that you are only able to send emails to the secure email address if you are emailing from a secure email account

0121 303 6245

For text relay service
If you have a hearing impairment you can contact us by text relay service. Details of this service can be found at www.textrelay.org

In an emergency

If you need to speak to us in an emergency when our main offices are closed, please call the Emergency Duty Team on 0121 675 4806.

Blue Badge

If you are applying for a new or replacement Blue Badge, you need to contact the Blue Badge service direct.

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