Q - What is an Invoice

A - Invoices are sent out by departments for council services and charges, excluding Council Tax and Business Rates.


Q - How can I pay my Invoice?

A - Birmingham City Council can take payment for these invoices in a number of ways. Select How to Pay to find out the most suitable payment option for you.


Q - What if I have problems paying

A - If you have problems paying an invoice, please contact us straightaway.


Q - What do I do if I think the amount is wrong?

A - If you think the invoice is wrong or you need further information, please contact us.


Q - What happens if I don't pay?

A - It is important that you pay the full amount on the invoice immediately. If you don't and you have not contacted us, the debt may be referred to a Debt Collection Agency or Legal Services. This may incur substantial costs.