Online forms unavailable

Some of our online forms may be unavailable on Saturday 25 November between 7am and 7.30pm due to essential maintenance. We apologise for any inconvenience caused.

Update on daily collections

We operate a weekly household rubbish collection and a fortnightly recycling collection.  In addition, for those customers who have paid and subscribed to the garden collection service this is collected fortnightly

From Monday 6 November we will no longer collect household side waste from properties with wheelie bins.  This is part of our return to normal operations.  

  • Please leave your household, recycling or garden waste out before 6am to be collected on your normal collection days.
  • Please separate your waste, household rubbish in the grey lid bin and recycling in the blue lid bin. Check what waste can go in your bins
  • Please ensure that your wheelie bin lids are fully closed, as raised lids may result in bins not being emptied due to the risk of causing damage to the bins and vehicles
  • Additional waste left at the sides of wheelie bins will not be removed unless it is the result of a previously reported missed collection.
  • You should only report a missed collection, after 3:30pm, if you put your bin or sack out before 6am on your collection day

Check your collection day

You can also dispose of your refuse and recycling at the city's household recycling centres.