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Swanshurst School wins LACA’S top award –West Midlands Catering Team of the Year 2017.

Published: Thursday, 2nd November 2017

The LACA West Midlands Awards took place at Chateau Impney on Friday 13th October. Paul Cook and his Catering Team from Swanshurst School won LACA’S West Midlands Catering Team of the Year 2017.

This award was well deserved and Cityserve would like to thank Paul and his team for all their hard work and dedication to delivering high quality and nutritious School meals to their students. Paul manages a crew of twenty two staff covering two main dining rooms, a grab and go servery dining room, a sixth form servery, vending machines and a large amount of hospitality catering for the Schools various functions.

Swanshurst’s Client Manager, Tracey Clarke explains “In May 2016 I was informed that Swanshurst School was having a two storey extension to the dining room. The school required a new grab and go service area set up in the lower school hall located on the other side of the campus.  The kitchen management team were given the task of sorting out the staffing requirements, food offer and how to transport the food, on top of moving all of the data points and tills. The new service was due to start after the Easter break -the first day of this new service area was a complete success due to the whole Catering team working efficiently and effectively feeding 1000 pupils in 40 minutes. The new dining room and server area was opened in September and was a fantastic success with the team reacting professionally and quickly to a few teething problems. The improved food and service has resulted in an 11% rise in income as more pupils now use the facility. The upstairs dining room was opened in September 2017 after a term of conveying meals from the lower School dining room. Paul and his team have worked tremendously well during the refurbishment to ensure all of the pupils and staff were fed and I know they will continue to provide a fantastic catering service to the Swanshurst School.

“Paul and team – Can I say a huge thank you for the highly professional way you have all approached the dining room changes this week. You have shown initiative and imagination as you have worked with us to find solutions. Thank you all so much for your flexibility. It is truly appreciated.” Debbie James, Headteacher, Swanshurst School.

A very big thank you again to Paul and the Catering Team at Swanshurst and here’s to another busy year.