1.  REMINDER Birmingham City Council, Mandatory Information Required on Invoices (Information for All Contracted Home Support and Supported Living Providers)

2.  Birmingham Community Healthcare (BCHC) NHS Foundation Trust - Infection Prevention and Control (IPC) - Sepsis Awareness Month (Information for Birmingham and Solihull Care Homes)

3.  Capacity Tracker Department of Health and Social Care (DHSC) Updates - What's New to Capacity Tracker (Information for all Providers)

4.  CONSULTATION Birmingham City Council - Have Your Say on Future Development in Birmingham – DEADLINE 24 September 2026 (Information for all Birmingham Providers)

5.  REMINDER Birmingham and Solihull Training Hub – Training Dates September 2026 (Information for Birmingham and Solihull Care Homes)

6.  Birmingham Community Healthcare (BCHC) NHS Foundation Trust - Infection Prevention and Control (IPC) – Future Events - (Information for Birmingham and Solihull Care Homes)

7.  Birmingham Safeguarding Adults Board (BSAB) - Safeguarding Adults Practitioners Forum: Safeguarding Adults at Risk of Fire – 16 September 2026 (Information for all Birmingham Providers)

8.  REMINDER Skills for Care - Upcoming Essential FREE Registered Managers Webinars (Information for all Providers)

1.  REMINDER Birmingham City Council, Mandatory Information Required on Invoices (Information for All Contracted Home Support and Supported Living Providers)

Please ensure that when invoicing Birmingham City Council for home support or supported living services, the following mandatory information is included on your invoice. This will reduce delays in payment and invoices going into query. If possible, the below table can be pasted into your invoice templates.

The Citizen CF6 ID and your Provider Contract Reference is included on the service agreement you would have accepted through the CareMatch Portal. Services should not be started without a service agreement, in the exceptional circumstances when they are, you can gain the Citizen CF6 ID from the allocated social worker (this must be the CareFirst Citizen ID starting 60 or 00 and not the Eclipse Citizen ID).

Citizen Name
Citizen Address
Citizen CF6 ID (Beginning 60 or 0)
Provider Contract Reference (Beginning FSL, FHS)
Period Dates (In Line with published payment schedule)

The full list of information required on invoices submitted to Birmingham City Council, along with the payment schedules, is available on our Payment schedules and invoicing web page here:

Payment schedules and invoicing | Care fees, invoicing, variations and top ups | Birmingham City Council

2.  Birmingham Community Healthcare (BCHC) NHS Foundation Trust - Infection Prevention and Control (IPC) - Sepsis Awareness Month (Information for Birmingham and Solihull Care Homes)

September is Sepsis awareness month.  Every year thousands of people die from sepsis and many people surviving sepsis face long-term complications. It is a condition that requires immediate attention and better care from our health system. Sepsis is a serious reaction to an infection that can be life-threatening, it develops very quickly and requires urgent medical treatment in hospital. Without immediate treatment, sepsis can lead to multiple organ failure and death. Sepsis kills more people than breast, bowel, and prostate cancer combined – but it’s often treatable, if caught early. September is Sepsis Awareness Month in the UK, with World Sepsis Day taking place globally on Sunday, 13 September 2026. This year marks the 15th anniversary of dedicated advocacy and education led by the World Sepsis Day 13th September.  The official motto for the campaign continues to be “Stop Sepsis, Save Lives”.

 World Sepsis Day - September 13

What can you do within your home to promote sepsis awareness?

3.  Capacity Tracker Department of Health and Social Care (DHSC) Updates - What's New to Capacity Tracker (Information for all Providers)

From the 1 September 2026 Seasonal Flu Vaccination questions will be reintroduced to capture Autumn/Winter 2026/27 data for:

• Care Homes
  • Residents
  • Staff
  • Agency/bank staff

• Home Care providers
  • Staff

These changes will be seen in:

• Provider Update pages
• Bulk Templates
• API data feed

To coincide with the reintroduction of the flu vaccination questions, we will also be adding the Vaccination Report back into the Reports menu in late September to enable users to analyse their vaccination data for Autumn/Winter 2026/27.

System Updates - Capacity Tracker System Downtime

The Capacity Tracker system will be unavailable from 3:00pm to 6:00pm on Wednesday, 2 September to allow for scheduled system maintenance.

For support with the Capacity Tracker, please see details below:

• For system support and guidance - please contact NECS Capacity Tracker Support Centre - 0191 691 3729 or necsu.capacitytracker@nhs.net (Open Monday to Friday from 8am to 5pm, excluding public holidays)
• Changing registration, closing, change of ownership – please contact the CQC - T: 03000 616161, E: enquiries@cqc.org.uk, CQC Provider Portal (Open Monday to Friday from 8.30am to 5.30pm, excluding public holidays)

If you receive an enforcement notice – please contact the NHS Business Services Authority Enforcement Team (NHSBSA) – T: 0300 330 2088, E: enforcement@nhsbsa.nhs.uk (Open Monday to Friday from 8.30am to 4.30pm

4.  CONSULTATION Birmingham City Council - Have Your Say on Future Development in Birmingham – DEADLINE 24 September 2026 (Information for all Birmingham Providers)

The Council is now consulting on the Birmingham Local Plan, which will guide development in the City up to 2044.

This is the final opportunity for residents, businesses, community groups and anyone with an interest in the future of the city to comment on the new Local Plan for Birmingham, which also includes policies on matters such as affordable housing, the natural and historic environments, sustainability and climate change and infrastructure requirements to support development.

The consultation is open until 24 September. Details of the Local Plan and how to take part in the consultation can be found here:

Birmingham Local Plan - Publication Plan | New Local Plan for Birmingham | Birmingham City Council

Please share this information with your networks to ensure that as many people and organisations as possible can have their say.

5.  REMINDER Birmingham and Solihull Training Hub – Training Dates September 2026 (Information for Birmingham and Solihull Care Homes)

Have you visited the Birmingham and Solihull training hub website yet?  You can view information as someone working in a primary or social care role in the Solihull / Birmingham area, as a student looking for support with career development or as a visitor wanting to find out more see:

Social Care – BSol Training hub

All training events are listed in the calendar section. You can also contact the training hub by email bsol.traininghub@nhs.net

The next sessions are:

7 September 2026 Advance Care Planning 9:30 am - 12:30 pm

7 September 2026 Foundations in adult palliative and end of life care – 4-day programme 9:00 am – 4:00 pm 

• 23 September 2026 9:30 am – 4:00 pm
• 6 October 2026 9:30 am - 3:00 pm
• 29 October 2026 12:00 pm - 5:15 pm

7 September 2026 Assessment and Care Planning 1:00 pm - 2:15 pm

7 September 2026 Care in the Dying Phase 2:30 pm - 4:00 pm

16 September 2026 Managing Dysphagia Workshops in 2026 9:30 am - 3:00 pm

17 September 2026 Dysphagia Safety 2:00 pm - 3:00 pm

18 September 2026 IPC Champion of Champions Awards 2026 8:00 am - 9:00 am

6.  Birmingham Community Healthcare (BCHC) NHS Foundation Trust - Infection Prevention and Control (IPC) – Future Events - (Information for Birmingham and Solihull Care Homes)

• The IPC team are looking forward to welcoming care home managers from across Birmingham and Solihull at their Managers Morning on Tuesday, 8 September 2026, celebrating their IPC achievements over the last 6 years.

• They will also be hosting their annual IPC Champions Forum and Awards event on Friday, 18 September 2026, with guest speakers from BCHC’s TB service and Specialist Nutrition Nurse.  Please see attached flyer.

Thank you to all who have taken the time to nominate your IPC champions, look out for your invitation.

To book a place on to the forum please contact bchc.ipcdata1@nhs.net

• Friday, 23 October 2026, save the date for your diary for our IPC Expo event. Please see attached flyer.

7.  Birmingham Safeguarding Adults Board (BSAB) - Safeguarding Adults Practitioners Forum: Safeguarding Adults at Risk of Fire – 16 September 2026 (Information for all Birmingham Providers)

Bookings are now open for the next BSAB Safeguarding Adults Practitioner Forum: Safeguarding Adults at Risk of Fire.

• Date: Wednesday, 16 September 2026
• Location: The Hub at West Midlands Fire Service, 99 Vauxhall Road, Birmingham B74HW
• Time: 1:00 – 4:30pm
• Cost: Free
• You can book your ticket here:

Click this Link

The Birmingham Safeguarding Adults Board is hosting a Practitioner Forum for frontline workers to explore practice challenges in supporting adults who are at risk of fire. The forum will consider barriers to engagement, factors that may increase fire risk, and the complexities practitioners may encounter when working with adults with care and support needs in Birmingham, with a focus on prevention, risk reduction, and safeguarding.

Places are limited and we ask that you only book if you are committed to attending this face-to-face session. If you do book and then not able to attend, please cancel the booking on Eventbrite.

The BSAB reserve the right to prioritise and cancel bookings.

8.  REMINDER Skills for Care - Upcoming Essential FREE Registered Managers Webinars (Information for all Providers)

Myth busting delegated healthcare: Insurance - getting it right together

Wednesday 16 September 2026 | 2:30 - 3:30 | Online

Join Skills for Care’s latest national learning exchange on delegated healthcare activities. Exploring common myths and misconceptions about insurance and helping you understand the practicalities of managing delegated healthcare activities with confidence.

Book here:

Myth busting delegated healthcare activities: Insurance - getting it right together

Winter pressures - practical advice to refine your contingency plans

Tuesday 22 September 2026 | 11:00 – 12:00 | Online

Get ahead of winter pressures and join this webinar delivered in partnership with The Outstanding Society. Discover how to build an effective contingency plan, confidently manage operational risks and workforce challenges, and maintain high-quality care during periods of increased demand. You’ll learn proven approaches from high-performing services and gain the confidence and tools to be able to action immediately

Book here:

Winter pressures - Practical advice to refine your contingency plans

Help shape the future nursing workforce

Tuesday 29 September 2026 I 2:00 – 3:00 I Online

Explore how your service can shape the future nursing workforce by joining the Skills for Care Strategy to enable social care placements for student nurses and nursing associates webinar for registered managers. You'll hear how student placements add value to social care nursing, strengthen links with universities, and support future recruitment. The webinar will explore the new placement strategy, practical steps to get involved, and the support available to help your organisation offer rewarding learning experiences. This opportunity will provide you with valuable insights, a space to ask questions, and help position social care as a placement of choice for nursing.

Book here:

Strategy to enable social care placements for student nurses and nursing associates - Registered manager webinar