Transport Useful Telephone Numbers and Email Addresses

We Are Here To Help You

If you have an enquiry about our services, or you have seen a street light that doesn't work, a pothole that needs filling or any other street fault please let us know. Use our online Report a Street Fault or contact us on the following numbers or email addresses. Some services do not have an email address because the service provided is more effectively dealt with over the phone.

Abnormal Load Routings
Tel: 0121 212 5119

Car Parking
Email:parking@birmingham.gov.uk
Tel: 0121 303 7617

Compulsory Purchase Orders, New Highways and Adoption of Roads
Tel: 0121 303 7689

Dropped Kerbs
Email:droppedkerbs@birmingham.gov.uk
Tel: 0121 303 7577 or 0121 303 7621

Highways
Road and footway repairs, gritting and grit bins, benches, bollards, grass verges, roadside railings, street name plates
Email:highways@birmingham.gov.uk
Tel: 0121 303 6644

Highways Information
Any information regarding Highway records
Email:highways.information@birmingham.gov.uk
Tel: 0121 303 7689

Out of Office Hours Emergencies
Tel: 0121 303 4149

Road Safety Education and Training
Email:roadsafety@birmingham.gov.uk
Tel: 0121 303 7683

Scaffolding Permits
Tel: 0121 303 7045

School Crossing Patrol Wardens
Email:scprecruitment@birmingham.gov.uk
Tel: 0121 303 7777

Street Cleansing
Email:streetcleansing@birmingham.gov.uk
Tel: 0121 303 1112

Street Lighting
Illuminated road signs, belisha beacons, illuminated bollards
Email:streetlighting@birmingham.gov.uk
Tel: 0121 303 6000

Traffic Signals
Pedestrian, zebra, pelican crossings etc
Email:traffic.control@birmingham.gov.uk
Tel: 0121 303 7370

Transportation Policy and Planning
Email:transportpolicy@birmingham.gov.uk
Tel: 0121 303 7454

Winter Maintenance
Email:highways@birmingham.gov.uk
Tel: 0121 303 6644