IN THE NEWS FREE - Child Car Seat Testing Events Parents and carers who are unsure about the fitting or suitability of their child car seat can have them checked free. Testing events are taking place across the city free of charge during week commencing Monday 22 June. Trading Standards and Road Safety staff will be on hand to answer your questions. For details of the times and venues select the Child Car Seat Checks attachment below. An IMPORTANT SAFETY WARNING in respect of BEKO, FLAVEL and LEISURE GAS COOKERS is attached at the bottom of this web page. We Have Moved The Consumer Centre, Corporation Street has now moved to new accommodation at Ladbrooke House, Bordesley Street, Digbeth. You can call in person or telephone us during the following hours:- Telephone Trading Standards for advice on 0121 303 6031 between the hours of 9.00 to 5.00 Monday to Thursday, 9.00 to 4.00 on Fridays and 9.30 to 4.30 on Saturdays. Personal Visit: to our office at Ladbrooke House, Bordesley Street, Digbeth, B5 5BL between the hours of 9.00 to 5.00 Monday to Thursday, 9.00 to 4.00 on Fridays. Please note that we can not see personal callers at Ladbrooke House on Saturdays. Face to face advice is available on Saturdays between 9.30 and 12.30 from the CAB in Gazette Building, Corporation Street, Birmingham City Centre. Alternatively you can E-MAIL us at any time to: tradingstandards@birmingham.gov.uk James Thorton Ltd T/A James Thorton Group James Thorton Group Ltd Update 18th March 2009.Birmingham Trading Standards has completed its investigation into complaints from customers of James Thornton Ltd. We have concluded that there is insufficient evidence to prove that criminal offences were committed and therefore no further action will be taken against the company or its directors. No Cold Calling Zones Three 'No Cold Calling' Zones have been set up in Birmingham. These are in Sheldon/Garretts Green, Sparkhill, Yardley. For more information and to see a map of the zones, select No Cold Calling Zones Counterfeiting Hotline Do you want to complain about counterfeit goods? Trading Standards has set up a Counterfeiting Hotline which allows you to contact us in confidence and pass on any information you have. We will investigate and take action where appropriate. To contact the hotline call: 0121 303 9367. Clamping - advice for motorists Last minute shopping? Need somewhere to park? Tempted to use that waste ground or company car park? Beware, land owners are increasingly using car clampers to catch drivers who park on their land.The cost to the driver can be considerable and your car could be towed away. Look around for warning notices - they may be hidden away so check carefully. Don't be reassured because other cars are parked there - they may be part of the trap! If in doubt, park elsewhere. For more advice including what to do if you are clamped see our Car Clamping guidance leaflet which is attached below. We'd like to hear your views Your views are important to us so we would be grateful if you would take the time to complete a very brief Consumer Awareness Survey .

Trading Standards is about protecting your interests, as a consumer or a business, by checking that traders operate within Trading Standards laws. Contacting Trading Standards. You can use the Trading Standards Online Form to request our help or advice. Trading Standards' advice and enquiry telephone number is: 0121 303 6031. or e-mail us at tradingstandards@birmingham.gov.uk For information for businesses contact: 0121 303 9161 PLEASE NOTE - We have moved from The Consumer Centre in Corporation Street. Return to the top of this page for full details. Your Views We want to hear from you with any compliments, comments or complaints you have about our service. Contact: Head of Trading Standards Birmingham Trading Standards Ladbrooke House Bordesley Street Birmingham B5 5BL. Telephone: 0121 303 6121 Fax: 0121 303 6124 Or e-mail to: tradingstandards@birmingham.gov.uk You can find general information about Trading Standards and also access leaflets for both consumers and traders by selecting the link at the bottom of the page to go directly to the Trading Standards Institute web site. Equal Opportunities We will provide information in large print, Braille or on cassette tape when requested. We will translate any documents or arrange for a translator if you need one. A text phone and an induction loop system are available at our Consumer Centre to callers with hearing difficulties. The Consumer Centre is accessible to wheelchair users. We will arrange home visits on request.