SEND Information, Advice & Support Service
The Birmingham Special Educational Needs & Disability Information, Advice and Support Service (SENDIASS) has been established to provide information, advice and support to children and young people with special educational needs or disabilities, and to their parents and carers. SENDIASS staff work for the Local Authority, but are expected to offer impartial and confidential advice at ‘arms-length’ from other LA services.
Local Authorities have a duty under the SEND Code of Practice to arrange for parents of children with SEN or disabilities, and young people with SEN or disabilities for whom they are responsible, to be provided with information and advice about matters relating to their SEN or disabilities, including matters relating to health and social care.
The information, advice and support offered by SENDIASS will be impartial, confidential, accessible and free.
SENDIASS staff are all independently trained in SEND law and practice.
For more information:
SENDIASS has a telephone helpline (0121 303 5004) available between 8.45 -5.00 each day to offer initial advice and information, or to take referrals if more in-depth casework is required. SENDIASS can also be contacted by e-mail (email@example.com)
Information, advice and support is available with regard to the Assessment process for Education, Health and Care Plans, support available in nurseries, schools and colleges for those with SEN or disabilities, as well as social care and health issues that are related to education.
Individual casework and support in preparing for and attending meetings can resolve many disagreements which may arise, but SENDIASS also offers advice and representation through Appeals and Complaints processes if appropriate.
As the law now expects young people over the age of 16 to have the right to participate in decisions about the provision that is made for them, SENDIASS offers confidential and impartial IAS to young people on their own, although in many cases parents and carers will still be involved.
As well as providing advice and casework regarding SEN and disabilities, SENDIASS is expected to ensure that parents, carers and young people are kept informed and consulted with on any local SEND policy and practice.
SENDIASS hold regular meetings on a locality basis with in the city as well as larger meeting in central locations to ensure that the voice of parents, carers and young people with SEN and disabilities is heard.
If you would like to be involved in these meetings please contact SENDIASS
In addition, SENDIASS works closely with the local Parent Carer Forum and the network of Independent Supporters.
To contact SENDIASS:
Telephone: 0121 303 5004