Welcome to birmingham.gov.uk

Welcome to birmingham.gov.uk

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Follow-up a repair to your council home

Please note: Urgent / emergency repairs cannot be dealt with online.

We aim to respond to you within 2 working days.

If your query relates to an urgent or emergency repair please call:

  • 0800 073 3333 (free from a landline)
  • or 0300 555 0404 (reduced mobile rate)
  • or 0121 678 5343 (text phone for deaf or hard of hearing people).

Repair follow-up enquiry form

Contact Details


Please provide your mobile number if you wish to receive text updates


In the format DD/MM/YYYY

Repair booking details


given to you when the repair was first booked with us.


If no reference number has been issued to you yet, please state the date the repair was reported to us.

Repair follow-up enquiry


Please select one
I am still waiting to hear about an appointment date. Please tell us any dates or times to avoid and what needs repairing in the box below.
I want to know when the repairer will return to finish my repair. Please tell us what the repairer said would happen next in the box below and tell us any dates or times to avoid when we arrange for the repairer to return.
Another issue not mentioned above. Please give details in the box below and if you would like an appointment please tell us the dates or times to avoid.


Please tick to confirm
I confirm that this request is not in relation to an emergency or urgent repair

The personal data collected on this form will be used in full compliance with the Data Protection Act 1998 and in accordance with the Council's published privacy policy.