Follow-up a repair to your council home
Please note: Urgent / emergency repairs cannot be dealt with online.
You can use this form to:
- re-arrange and cancel appointments
- chase-up an appointment and follow-up work
- tell us that the repairer failed to attend as planned
- tell us you are dissatisfied with what the repairer has done.
We aim to respond to you within 2 working days.
If your query relates to an urgent or emergency repair please call:
- 0800 073 3333 (free from a landline)
- or 0300 555 0404 (reduced mobile rate)
- or 0121 678 5343 (text phone for deaf or hard of hearing people).
The personal data collected on this form will be used in full compliance with the Data Protection Act 1998 and in accordance with the Council's published privacy policy.
