Follow-up a repair to your council home
Please note: Urgent / emergency repairs cannot be dealt with online.
You can use this form to:
- re-arrange and cancel appointments
- chase-up an appointment and follow-up work
- tell us that the repairer failed to attend as planned
- tell us you are dissatisfied with what the repairer has done.
We aim to respond to you within 2 working days.
If your query relates to an urgent or emergency repair please call:
- 0800 073 3333 (free from a landline)
- or 0300 555 0404 (reduced mobile rate)
- or 0121 678 5343 (text phone for deaf or hard of hearing people).