Our online forms and systems

Some of our forms and systems will be offline between 7:00pm on Monday 18 March and 7:00am on Tuesday 19 March. Forms or payments submitted or made by phone after 8:30pm may not be received. We are sorry for any inconvenience.

Overview

If you are falling behind with your rent payments help is available. It could save you from putting your home at risk.

Call the Rent Service on 0121 675 2006 to find out about:

  • how you can access independent debt advice on your money worries
  • ask about different ways to pay
  • get a range of other support

Acting quickly shows a commitment to paying your rent and the legal action to collect your rent debt may not be needed.

For free impartial you can visit The Money Advice Service.


Page last updated: 3 August 2023

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