Our online forms and systems

Some of our forms and systems will be offline between 7:00pm on Tuesday 23 April and 7:00am on Wednesday 24 April. Forms or payments submitted or made by phone after 8:30pm may not be received. To find out more about the section 114 notice, visit our section 114 page

Are you ready?

Ready to evacuate

There may be times when due to an emergency you may self-evacuate, or be requested to evacuate your home e.g. flooding, fire or a nearby industrial accident. Having items prepared and ready to go will save you time and result in a calm evacuation for you and your family. You may have pre-planned where to go in the event of an evacuation such as to friends or family, but if not you may find yourself heading to a rest centre provided by your local authority (council).

A typical supplies list for evacuating from your home for 72 hours might include:

  • Water for drinking and washing – five litres per person per day in easily carried bottles
  • Food - non-perishable e.g. canned food (don’t forget the manual can opener!), dried foods and energy bars etc.
  • Eating utensils/dishes/mugs
  • Torch (battery or wind-up) with spare batteries
  • Medication and a first aid kit
  • Washing, shaving and sanitary supplies
  • A whistle (to attract attention)
  • Mobile phone and charger
  • Cash - small notes (£5 and £10) and loose change
  • Credit and debit cards
  • A copy of your household emergency plan
  • Important documents – insurance policies; wills; birth and marriage certificates; passport; medical records; family pictures, prescriptions etc.
  • Items for your pets e.g. for dogs, a collar and lead, routine medication, water/water bowl, food/food bowl, poo bags, pet carrier and a favourite toy
  • Weather dependent – raincoat, over trousers and boots, sun cream and sunglasses
  • Change of clothing for each family member
  • Sleeping bag or warm blanket for each family member
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