Welcome to birmingham.gov.uk

Welcome to birmingham.gov.uk

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How do I get housing-related support?

Supporting People has commissioned a number of services that offer housing-related support. To find out more about these, use the service providers' contact details below.

24-hour services for single homeless people in need of emergency accommodation (Hub referral point):

Telephone: 0345 602 0549

Social Inclusion Services

Referrals for all social inclusion services (domestic violence, homelessness, Gypsies & Travellers, offenders) will go through the Birmingham City Council Gateway referral process. Contact details are below:

The Birmingham Gateway: (0121) 675 4249

The Gateway is open between Monday – Friday 8.45am – 5.15pm to undertake assessments and provide advice on supported housing options.

Women fleeing domestic violence can speak to a female advisor by selection Option 1.


Single Point of Access (SPA) services for the following groups of people:

Young people aged 16-25

St Basils
website: http://www.stbasils.org.uk/
email: youthline@stbasils.org.uk
telephone: 0300 303 0099

Learning Disability

The Single Point of Access for people with learning disabilities is now closed. Select this link to see a list of providers for these services who can be contacted directly:
Housing-related support for people with learning disabilities


Mental Health

The Single Point of Access for people with mental health issues is now closed. Select this link to see a list of providers for these services who can be contacted directly:
Housing-related support for people with mental health issues


Physical Disabilities/Sight and Hearing Impairment

The SPA for people with physical disabilities, hearing or sight impairment is now closed. Providers for these services can now be contacted directly (see below).

BID Services, The Deaf Cultural Centre, Ladywood Road, Birmingham B16 8SZ

email: spreferrals@bid.org.uk
telephone: 0845 6789880

The SLC Group

email: adminbirmingham@theslcgroup.co.uk
telephone: 0121 766 7402


People suffering from HIV or AIDS can contact:

Freshwinds
website: www.freshwinds.org.uk
email: spp@freshwinds.org.uk
telephone: 0121 415 6670

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