Welcome to birmingham.gov.uk

Welcome to birmingham.gov.uk

External Resources and Links

There are many organisations that can help you with consumer and business issues.
See the list below of websites for additional information or advice on a particular area.

ABTA (Association of British Travel Agencies)
ACAS (Help and advice for employees and employers)
Action Fraud (National fraud and cyber fraud reporting centre)
Action on Smoking and Health (Registered charity raises awareness of health issues related to smoking)
Age UK (Help and advice for senior citizens)
Anti-Counterfeiting Group (represents voice of business in shaping an effective deterrent to counterfeiting in the UK)
Aquarius (Overcoming the harms caused by alcohol, drugs and gambling)
AskCedric (consumer education resource and information centre)
Assay Office (Hallmarking of precious metals)

Better Regulation Delivery Office (BRDO) (Operate Primary Authority for consistent regulation)
BPI (British Recorded Music Industry - represents UKs recorded music industry)
British Toy and Hobby Association (Represents interests of British Toy manufacturers).

Chamber of Commerce (Independent business network with Accredited Chambers in every nation and region of the UK, & key markets around the world).
Chartered Trading Standards Institute (Membership organisation to support & represent trading standards professionals in the UK & abroad).
Citizens Advice Consumer Service (provide free, independent, confidential and impartial advice to everyone on their rights & responsibilities).
Citizens Card (UK ID & Proof of Age card).
Civil Aviation Authority ATOL scheme protects from losing money or becoming stranded abroad if travel company collapses).
Community Legal Service (Legal Aid Agency).
Companies House (Company Information).
Crimestoppers (Independent charity helping law enforcement to locate criminals and help solve crimes).

Department of Business Innovation and Skills (BIS) (Invests in skills & education to promote trade, boost innovation &help people to start &grow a business. BIS also protects consumers & reduces the impact of regulation).
Department Of Health (Helps people to live better for longer. Leads, shapes & funds health & care in England).
Direct.gov.uk (Government services & information).
DVLA (Maintain registers of drivers & vehicles in Great Britain)

Environmental Health (Protects Birmingham residents, traders & visitors for health, safety, environment, food, safety in the workplace, helps businesses to succeed. Control pests, refuse & noise nuisances).
European Commission (Promotes general interest of EU by proposing & enforcing legislation, implementing policies & EU budget).

FACT (Federation of Copyright Theft) UK trade organisation to protect & represents interests of its members’ Intellectual Property (IP).
FAST (Federation of Software Theft) (Promotes legal use of software)
Federation of Master Builders (Trade Organisation)
Financial Conduct Authority (Regulate conduct of financial businesses).
Financial Ombudsmen Service (Deal with complaints about banks, insurers or finance firms)
Furniture Ombudsmen (Independent organisation specialising in providing Alternative Dispute Resolution services for consumers & businesses in retail, furniture & home improvement sectors).

Health and Safety Executive (Provides regulatory framework for work place health & safety in Great Britain).
HM Court and Tribunal service (Responsible for administration of criminal, civil & family courts & tribunals in England & Wales).
HMRC (HM Revenue & Customs) (Deals with Tax & Customs issues).

Licensing (Deals with licensing issues in Birmingham)

Mail Preference Service (MPS) (Free service direct mail industry to enable consumers to have their names & home addresses in the UK removed from lists used by the industry).

National Measurement and Regulation Office (Aims to simplify technical regulation for British business).
NHS (Deal with health issues).
No Rogue Traders here (Help consumers find a reputable trader, Birmingham Trading Standards works with No Rogue Traders Here Ltd).

OFCOM (Communications regulator) (Independent regulator & competition authority for UK communications industries).
OFGEM (Gas & Electricity provider regulator) (Represents energy consumers)
Office of the Immigration Services Commissioner (OISC) (Deals with immigration issues).

Property Ombudsmen (TPO) (Scheme provides consumers & property agents with alternative dispute resolution service).

Royal Society for Prevention of Accidents (Registered charity for prevention of accidents in UK & around the world).

Smoke Free (support to help stop smoking).
Stop Loan Sharks (Enforcement of illegal money lenders in England).

Telephone Preference Service (TPS) (Free opt out service not to receive unsolicited sales or marketing calls).

Validate (Photo ID cards UK)

West Midlands Fire Service (Fire fighting & Fire Safety prevention & advice)
West Midlands Police Enforcement of Crime & Crime prevention & advice)
Which? Consumer Rights Group (Consumer Rights body)
Which? Trusted Traders (Conumer Rights body) - (Birmingham City Council does not endorse any of the traders featured on this site).
Whois (UK Domain Registry).


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