Bus Lane Enforcement FAQs
Bus Lane Enforcement in Birmingham city centre is now live. If you drive illegally in a bus lane or bus only street then you may receive a fine.
Bus Lane CCTV Camera Enforcement FAQs
How are bus lanes authorised?
How are bus lanes enforced?
What about fines for contraventions of bus lanes?
What does the Highway Code say about bus lanes?
Why have bus lanes?
When are bus lanes in operation?
What about bus only streets?
What happens if I am caught driving in a bus lane or parked illegally by the cameras?
How much do I have to pay?
How can I pay?
What is the date of service?
Can I view my contravention?
I have received a Fixed Penalty Notice from the Police – how come?
What happens to all the money collected by the Council from bus lane fines?
Surely there must be a right of appeal against a Penalty Charge notice?
How do I dispute a PCN by post and make a Representation?
How long do I have to make a representation?
General Bus Lane Information
The cameras and recording system have been approved under The Bus Lanes (Approved Devices) (England) Order 2005.
Penalty Charge Notices are issued under the Road Traffic Regulation Act 1984 and S.144 (5) Transport Act 2000.
- Increase bus service reliability and therefore;
- Improve bus passenger journey times;
- Encourage use of public transport - this supports an ongoing commitment by Birmingham City Council to increase the use of public transport and reduce traffic pollution and congestion; and
- Provide a safer lane for cyclists.
Signing of bus only streets regulations in the Traffic Signs Regulations and General Directions 2002 (TSRGD).
A bus only street is a point restriction, therefore the contravention commences when the vehicle enters.
Permitted vehicles can vary from bus lane to bus lane, so you should check the signs at the start of the lane or bus only street before entering.
In the city centre where bus lane enforcement is being undertaken by the city council, only buses, coaches and pedal cycles are permitted to be in all bus lanes and bus only streets. Hackney carriages (black taxi cabs) and motorcycles are permitted in some areas only.
In other parts of the city, bus lanes may be used by buses, coaches, pedal cycles, motor cycles and hackney carriages. Private Hire Vehicles are not permitted to use any bus lanes in Birmingham.
Only emergency vehicles (on an emergency call or operational manoeuvre) are exempt from these restrictions.
- when directed to do so by a police officer in uniform;
- to avoid a collision or debris in the road; or
- owing to circumstances outside the control of the driver.
In all cases it is expected that the stay in the bus lane is as brief as possible.
Penalty Charge Notice & Appeals information
- By telephone – Automated payment line 0845 260 2700 (24 hours / 7 days a week). Credit /debit card payments only. Please have vehicle details and PCN number ready.
- Pay on-line - https://pcn.birmingham.gov.uk/userservices/. hPlease have vehicle details and PCN number ready.
- By post using the payment slip below to: Birmingham City Council, Highways, PO Box 77, Birmingham B4 7WA. Allow 2 working days for 1st class post and 5 working days for 2nd class post.
- In person at the Cashiers Office, 2nd Floor, Manor House, Moat Lane, Birmingham B5 5DB. Monday-Friday 08.45-16.15 hours.
Working days exclude Saturdays, Sundays, New Year’s Day, Christmas Day, Good Friday and any other day which is a Bank Holiday in England and Wales. Birmingham City Council calculates the Date of Service for you and includes it on the Penalty Charge Notice.https://pcn.birmingham.gov.uk/userservices/.
Using the web service you can also pay the penalty charge or make a representation against paying the penalty charge. The Penalty Charge Notice itself should contain three images taken from the digital video recording of the alleged contravention.
- a) The alleged contravention did not occur,
- b) The penalty exceeded the relevant amount,
- c) The circumstances leading to the issue of the Penalty Charge Notice are subject to criminal proceedings or a Fixed Penalty Notice has been issued,
- d) I was not the owner/keeper of the vehicle at the time of the alleged contravention,
- e) I was not the hirer of the vehicle at the time of the alleged contravention,
- f) I was the registered owner/keeper of the vehicle on the date of the alleged contravention but the vehicle: was on hire to someone else, who had signed a statement taking liability; kept by a motor trader; or was being used without my consent at the time of the alleged incident.
The Council may consider mitigating circumstances, although the following reasons will not normally be accepted:
- “I was going to turn left at the next junction”
- “there were no buses in the bus lane at the time”
- “I was only in the lane for a few seconds”
- “there is not enough room at the junction to make the left turn”
- “I was lost”
- “I didn’t see the signs”.
- Post – to Birmingham City Council, Parking Section, Processing, Highways, PO Box 14438, Birmingham B2 2JD;
- Fax to 0121-303-7797; or
- Email to email@example.com
You can make representations against the PCN within 28 days, beginning with the date of service. If you make representations, even within 14 days, the discounted rate of 50% will no longer be available as the ‘Notice to Owner’ has already been issued and the appeal is against the full charge of £60.
Please note:- there is no informal challenge against a Penalty Charge issued from CCTV evidence, as the ‘Notice to Owner’ is included in the Penalty Charge Notice.
The city council will send you a response. It will be either a ‘Notice of Acceptance of Representations’ or a ‘Notice of Rejection of Representations’.
If the city council rejects your representations, you have the right to appeal to an independent adjudication body call the Traffic Penalty Tribunal. The legal grounds for appeal are included under the earlier question ‘Surely there must be a right of appeal against a Penalty Charge Notice?’ (a to f). The Council will enclose the appropriate form and give you the on-line details with the ‘Notice of Rejection of Representations’ to enable you to appeal to the Traffic Penalty Tribunal. Again if the Traffic Penalty Tribunal rejects your appeal, the amount payable will normally be the full £60.
For further information about the Traffic Penalty Tribunal, please visit their website:- www.trafficpenaltytribunal.gov.uk.
Further Information“Birmingham City Council – Guidelines for the consideration of Challenges and Representations against Penalty Charge Notices”.
Further information about Civil Parking and Bus Lane Enforcement (including PCNs and NTOs) is available online at www.patrol-uk.info or in a leaflet from the Council.