Please be aware that due to industrial action some council services may be disrupted on Thursday 10 July.

Birmingham City Council

Access to Social Care Records

Overview

Any living person has the right to see or receive copies of most records that we keep on them and can make a formal request to this effect, which must be made in writing.

The person can either write a letter or send an email giving details of their name, address, date of birth and any information they can about their contact with social care services or complete and return the standard Subject Access Form which can be obtained from the BCC website, by sending an email to dp.contacts@birmingham.gov.uk or by calling 0121 303 4876.

The applicant will need to provide a copy of some form of proof of identity such as passport image page, driving licence, birth certificate or a recent utility bill bearing their current address. Currently we do not charge a fee for this although we are legally entitled to do so.



Essential Information
  • Other organisations may request information from us about our case records. These requests can:

    • take many forms
    • come from a variety of agencies
    • request a range of information

    Organisations do not always have the right to see the information they request and all requests for information must be made in writing.

  • Access to Records Team
    0121 303 4876