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Birmingham City Council

Cleaning Services

Cityserve cleaning services provide a clean, hygienic and safe environment for all building users and keep the use of chemicals to a minimum for environmental reasons.

Our cleaning service aims and quality are met by:

  • Full initial discussion with customers
  • Assessing the routine and none routine requirements of each establishment
  • The development of suitable specifications
  • The provision of appropriate equipment
  • The provision and training of staff
  • Frequent quality audits and customer consultation
  • Continual review and service modification to meet future needs

Service costs are fully inclusive of the following:

  • Labour cost including replacement labour for absences
  • Necessary training and development of staff
  • Equipment including maintenance and testing
  • Administration costs such as payroll, HR and safety services

We also have links with other organisations, both City Council and private sector, to enable us to procure other services on behalf of customers. These additional services include:

  • recycling services;
  • training courses including Caretaker training; and
  • external window cleaning.


Contact for Business Enquiries:

Telephone: 0121 464 9002

email: DSenquiries@birmingham.gov.uk