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Birmingham City Council

Paying Invoices by Direct Debit

Paying Invoices by Direct Debit

Direct Debit is the easiest way to pay and it will save you time

Do you receive regular invoices from Birmingham City Council for services such as adult services, trade waste, commercial rent, etc then why not pay all your invoices by Direct Debit.

Most people spend about an hour every month settling their bills and very few people enjoy it. If like most people, you can think of a hundred things you would rather be doing than paying bills, why not let Birmingham City Council and your Bank or Building Society, do the work for you?

Direct debit is the easiest way to pay your invoices and it's hassle-free. You will no longer not need to worry about paying invoices on time or spending time queuing at your Bank, Building Society or Post Office.

You will continue to receive invoices with details of the service provided and the amounts due. Payment will then be collected by Direct Debit on, or shortly after, the payment due date.

If you would like to pay your invoices by Direct Debit call us on 0121 303 5530 or e-mail on Revenues.CIS@birmingham.gov.uk and we will send you a Direct Debit form to complete and return. Please ensure you quote your debtor reference number or invoice number in your e-mail. These numbers can be found in the top right hand corner of your last invoice. If in doubt, just ring us on the number shown above.

You will be protected by the direct debit guarantee, which states:-

  • All Banks and Building Societies that take part in the Direct Debit Scheme offer the Guarantee. The efficiency and security of the Scheme is monitored and protected by your Bank or Building Society.
  • If the amounts to be paid or the payment dates change, Birmingham City Council will notify you 14 days in advance of your account being debited or as otherwise agreed.
  • If Birmingham City Council or your Bank or Building Society makes an error, you are guaranteed a full and immediate refund from your branch of the amount paid.
  • You can cancel a Direct Debit at any time by writing to your Bank or Building Society. Please also send a copy of your letter to Birmingham City Council.

Phone: 0121 303 1111 | Textphone: 0121 303 1119 | Email: contact@birmingham.gov.uk