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Birmingham City Council

Home Options: National Asylum Support Service

Overview

Asylum Seekers:

If you are seeking asylum and haven't yet registered your claim you should contact the Immigration Services at Solihull as quickly as possible to apply for asylum. But you can only use this service if you:

  • have dependant children under the age of 18
  • are under the age of 16 and have no one else with you
  • are pregnant
  • have special needs.

If you are supported by the UK Border Agency (UKBA)

If you are an asylum seeker waiting for a decision on your application and the UKBA has provided accommodation, you should first seek help and advice from the person who is housing you. They will be able to help you get the service you need.

If you can't sort out your problems, you should contact the Refugee Council - see the contact details below.

Essential Information
  • Refugee Council West Midlands Office
    Monday to Friday
    Closed Tuesday (9.30am to 4.30pm)
    Phone: 0808 808 2255.

    Fax: 0121 236 7864

    Write to:
    Refugee Council
    5 Stone Road,
    Birmingham
    B15 2HH

    Immigration Services
    Sandford House
    41 Homer Road
    Solihull
    B91 3RJ

    Mon-Fri 8.30-1.00pm.

Frequently Asked Questions
    • You should contact the Immigration Services at Solihull as quickly as possible to apply for asylum.

    • A refugee is someone who has been given leave to remain in the UK after fleeing their home country. Refugees are entitled to live and work in the UK and to claim benefits and housing from the Council or Housing Associations.

      You are treated as a refugee if you are given:

      • Full refugee status
      • Humanitarian protection
      • Discretionary leave
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