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Welcome to birmingham.gov.uk

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Flood Information - Contact Numbers


SERVICE

AGENCY

CONTACT DETAILS

River Rea/Cycle Route Ranger

Birmingham City Council Lickey Rangers

0121 447 7106

Flood warning, flood status, predicted levels

Environment Agency Floodline, recorded info

0845 988 1188 + option 1 + quick dial 052124 for River Rea

General information and advice on flooding

Floodline, trained operators

0845 988 1188
(24 hours)

River flooding

Birmingham City Council Highways

0121 303 7235
0121 303 4149 (out of office hours)

Blocked highway drainage flooding

Birmingham City Council Highways

0121 303 6644
0121 303 4149 (out of office hours)

Blocked private drains (owners responsibility)

Environmental Services for advice only

0121 303 1112

Blocked public sewers

Severn Trent Water

0800 783 4444 (24 hours)

Sandbag request (see sandbags link)

Birmingham City Council Highways

0121 303 7235
0121 303 4149 (out of office hours)

River pollution

Environment Agency

0800 80 70 60

Emergency Services
Local Police (non emergency)

Fire, Police, Ambulance all areas

999 (24 hours)
0845 113 5000

Gas emergency

Transco

0800 111999
(24 hours)

Electricity emergency

GPU Power UK

08457 331 331 (24 hours)

Sewerage, water services and emergencies (including leakline)

Severn Trent Water

0800 783 4444 (24 hours)

Dangerous trees on City Council land (schools/parks/streets etc)

Grounds Maintenance

0121 464 8728

Dangerous trees on private land

Public Health

0121 303 9900 (north)
0121 303 9800 (central)
0121 303 5440 (south)

Animal care/emergencies

RSPCA

08705 555 999 (24 hours)

School Support (school closures)

Birmingham City Council Education Service

0121 303 2541 North Birmingham
0121 303 2259 Central Birmingham
0121 303 4692 South Birmingham

Social work services

Birmingham City Council Social Services dept

0121 303 9944 and ask for your
Area Office
0121 475 4806 (out of office hours)

Emergency accommodation

Birmingham City Council Housing Department

0121 303 9944 and ask for your local Housing Office
0121 643 4800 (out of office hours)

Emergency Housing Department Repairs

Service Team Bam (north)
Birmingham Accord (south)

0121 764 3333 (24 hours)
0845 1133456 (24 hours)

Public Health Issues

Birmingham City Council

0121 303 1112

Pest Control

Environmental Services

0121 303 6993

AA Roadwatch

Free to AA members
Non-AA members

0800 211 111
09003 401 100

Local Radio

BRMB (news releases)
(to report flooding etc)
Radio WM (newsroom)

0121 245 5000
0121 250 0964
0121 432 9930

Road Closures

Birmingham City Council Highways

0121 303 6644

Council Tax/business rates

BCC Finance Department

0121 303 1113

Insurance/money matters

Citizens Advice Bureau

08444 77 10 10 10

Benefit advice/housing department compensation claims/debt counselling etc

Birmingham City Council
Neighbourhood Advice
and Benefits

0121 303 1111 and ask for your local Neighbourhood office

Disposal of bulky items

Birmingham City Council Environmental Services

0121 303 1112

Disposal of bulky items

(For elderly or disabled)

0121 303 1922

To report fly tipping

Public Health

0121 303 1112

To report fly tipping of industrial waste or pollution

Environment Agency hotline

0800 80 70 60

To report debris in watercourses in public parks(clearance of debris in watercourses in other areas is the responsibility of the landowner)

Birmingham City Council Leisure Services

0121 464 2828 (north)
0121 464 8728 (south)

To report debris blocking a structure on a watercourse i.e. a bridge

Birmingham City Council Highways

0121 303 7235
0121 303 4149 (out of office hours)

Neighbourhood Forum (community groups supported by Birmingham City Council)

Neighbourhood Forum Resource Centre

0121 303 4854

Flood advice and support for Community groups

National Flood Forum

01299 403055 (phone)
01299 403101 (fax)

Ward Support Officers

Birmingham City Council

0121 303 4443/0268 and ask for
the name and telephone number of the Ward Support Officer for you ward

Wildlife enquiries

Urban Wildlife Trust

0121 454 1199

The following boxes have been left blank , so you can print the page and fill them in yourself:



Doctor

House Insurance

Pump hire

Dehumidifier/fan/heater hire

Removals/storage

Kennels/cattery

Gas Company/Service Engineer

Electricity Company/Electrician

Carpet fitter

Builder

In the event of a flooding emergency these numbers will help you, so please keep them in a safe place, adding to them as necessary.