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Birmingham City Council

Useful contacts for carers

Carers Information Packs

This pack contains a variety of useful information for carers in Birmingham. If you would like a pack please call the Carers Helpline on 0121 675 8000.


The Carers Network

A new website that has been created to enable Carers to easily access up-to-date information on services across the city, www.thecarersnetwork.org.uk


Carers Advocacy Service - CASI

16 Handsworth Wood Road, Handsworth Wood, Birmingham, B20 2DR

Tel no: 0121 464 5957

The Advocacy Service provides short-term crisis advocacy by acting on behalf of the Carer to enable their views and opinions to be heard. Advocates will confidently discuss your issues, provide information to enable and empower carers to make informed decisions and offer practical assistance with letters, telephone calls, appointments with professionals etc.


Local Carer Support Teams

East and North Birmingham Carer Support

BEN PCT, Waterloo Road, Yardley, Birmingham B25 8LH

Tel no:0121 765 5194 / 5198 / 5195

South Birmingham Carer Support

Moseley Hall Hospital, Alcester Road, Moseley, Birmingham B13 8JL

Heart of Birmingham Carer Support

St Patrick's Centre for Community Health, Frank Street, High Gate, Birmingham B12 0YA

Tel no: 0121 446 1059 / 1058

D.I.S.C (Dementia Information and Support for Carers)

16 Handsworth Wood Road, Handsworth Wood, Birmingham B20 2DR

Tel no: 0121 554 9355

Asian Carers helpline: 07793 725 764

Email: carers@discbirmingham.co.uk

A service specifically for carers of people with confusion or memory problems who live in the North and Heart of Birmingham area. Telephone and / or face-to-face contact and ongoing support and advice. They also run support groups for carers

Admiral Nursing Service

Hilldale Unit, 137 Edenbridge Road, Hall Green, Birmingham B28 8PN

Tel no: 0121 678 4024 or 678 3314

Email: Admiral.Nurses@bsmht.nhs.uk

Free service for carers or people with dementia. Nurses who specialise in dementia offer home visits, practical advice, information and emotional support in the South Birmingham Area.

Crossroads - Respite care and manual handling / first aid training for carers

Central / South Birmingham, Moseley Hall Hospital, Alcester Road, Moseley, Birmingham B13 8JL

Tel no: 0121 449 1485

Email: bcscrossroads@hotmail.com

West Birmingham Crossroads

16 Handsworth Wood Road, Birmingham, B20 2DR

Tel no: 0121 507 1183

Email: barbarawbcrossroads@yahoo.co.uk

Solihull and East Birmingham

Bierton Centre, Bierton Road, Yardley, Birmingham B25 8PQ

Tel no: 0121 693 1909

Email: sebcrossroads@hotmail.com

Midland MENCAP - Carers Support Service

Kennedy House, Bottetourt Road, Birmingham B29 5TE

0121 256 1502 / 0121 427 5703

Email: paul.jones@midlandmencap.org.uk

Provide a variety of support to carers of someone with a learning disability. They also provide a respite service and a BME service.

Rethink Carers Information and Support

463 Lichfield Road, Aston, Birmingham B6 7SS

Tel no: 0121 326 7911

Information, advice and support for carers of people affected by mental health issues.

Benefit Enquiry Line

Tel no: 0800 88 22 00 (8:30am to 6:30pm - Mon to Fri, 9:00am to 1:00pm - Sat)

Textphone: 0800 24 33 55

A free advice line run by the department for Work and Pensions.

Bangla Sheba Support for Carers

Tel no: 0121 303 6788

Practical support, help with translation from English. Languages: Urdu, Hindi, Bengali, Sylheti and English.

Chinese Carers Support Service

Chinese Community Centre, 99 Bradford Street, Digbeth, B12 0NS

Tel no: 0121 685 8510

Support for carers from the Chinese community

Somali Carers Group - SODES

97 Grange Road, Small Heath, Birmingham, B10 9QT

Tel no: 0121 753 0034

Website: www.sodes.org

Provides advice for elderly people and families. Also interpreting and translation. Open Mon - Fri, 9:00am - 4:00pm