Welcome to birmingham.gov.uk

Welcome to birmingham.gov.uk

Practice Management & Organisational Support

Anthony Farmer is Head of Practice Management & Organisational Support

Anthony is responsible for the department’s financial management, practice management and strategic business planning. Anthony works closely with the Director to ensure the department operates successfully within its trading remit and ensures its alignment with the organisation's strategic objectives.

Anthony has a background in local government finance and holds qualifications in management accountancy, law, business analysis and business transformation.

Anthony is also responsible for the full range of practice management and support functions for the department, including practice development, finance, human resources, IT, case management, clerical, secretarial and administration teams.

Anthony is supported by Erin Simpson.

Erin is the Practice Development Manager and is a trained Law Society Lexcel Consultant and EFQM Assessor and is responsible for overseeing the department’s quality management system as well as dealing with staff and client satisfaction. The department secured Lexcel & ISO 9001 accreditation in 2004 and has maintained these standards through continuous review and improvement of its processes.

Erin is also responsible for the department's publicity and promotional material including its website presence.

For contact details, see Key Personnel in Legal Services.