The Local Government Ombudsman looks at complaints about councils and other local authorities, such as education admissions appeal panels. It is a free service. Their job is to investigate complaints in a fair and independent way - they do not take sides.
We monitor all complaints received about us from the Local Ombudsman to see if there are any trends and to see how our service can be improved. The table below shows the number of Ombudsman complaints we have received in the last couple of years.
|Number of Ombudsman complaints||11||22||8||17|
|Number of complaints where mal- administration was found||2||1||0||1|
If you are thinking of making a complaint to the Ombudsman, you are advised to make a formal complaint to us first
Last Updated : 30th October 2014