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Birmingham City Council

Sutton Directory - Advice

Important notice.Due to the closure of Sutton Coldfield Library, we have not been able to update the content of this directory as regularly as we would have liked.
Please phone the venue or organisation first if you are making a special journey.

City Centre Citizens Advice Bureau
Ground Floor,
Gazette Buildings,
168 Corporation Street,
B4 6TF
Information Helpline: 08444 77 1010 (10.00 - 16.00 Mon Fri)
Admin Office: 683 6900 Fax : 0121 683 6909

Drop-in Advice Times
Mon: 9.30-1600
Tues and Thurs: 9.30 - 18.30
Weds 9.30 13.00
Fri 9.00-15.30
Sat: 9.30 - 12.30

Citizens Advice Bureau
Kingstanding
392/394 Kingstanding Road,
Kingstanding
B44 8LD
Contact: 0121244 1090
Information Helpline: 0844 771010 (10.00 -16.00 Mon-Fri)
Fax: 0121 244 1090

Drop-in Advice Times
Mon, Tues, Thurs 9.30-1600
Weds 9.30 -13.00
Fri: 9.00-16.00
www.citizensadvice.org.uk/bureau
www.bcabs.org.uk

Relate
Station House,
Midland Drive,
Sutton Coldfield.
B72 1TU
Tel: (0121) 643 1638
www.relate.org.uk


Consumer Protection
Birmingham City Council Trading Standards Service
Ladbrooke House,
Bordeseley Street,
Digbeth
B5 5BL
Tel: 0121 303 6031
Email:tradingstandards@birmingham.gov.uk
Website:www.birmingham.gov.uk/tradingstandards
Opening Times Mon - Thurs 9 - 5, Fri 9 - 4, Sat 9.30 - 4.30 (advice line only)

Ombudsman

Banking Ombudsman (see Financial Ombudsman)

Building Societies Ombudsman (see Financial Ombudsman)

The Property Ombudsman (previously Ombudsman for Estate Agents)
Beckett House,
4 Bridge Street
Salisbury
Wiltshire
SP1 2LX
Tel: 01722 333306 Fax: 01722 332296
Email admin@tpos.co.uk
Web site: www.tpos.co.uk

Financial Ombudsman Service

South Quay Plaza,
183 Marsh Wall,
London
E14 9SR
Tel: 0845 080 1800
Fax: 020 7964 1001
Consumer Helpline: 0300 123 9123 (this number is free if you pay a monthly charge for calls to numbers starting at 01 and 02) or 0845 080 1800
Switchboard: 0207 964 1000
Fax 020 7964 1001
Email:complaint.info@financialombudsman.org.uk
Web site: www.financial-ombudsman.org.uk

Health Service Ombudsman

(See Parliamentary and Health Service Ombudsman)

Housing Ombudsman Service
81 Aldwych, London, WC2B 4HN
Tel: 020 7421 3800
Lo call: 0845 7125 973
Minicom: 020 7404 7092
Fax: 020 7831 1942
Email: info@housing-ombudsman.org.uk
Web site:www.housing-ombudsman.org.uk

Insurance Ombudsman Bureau (See Financial Ombudsman)

Office of the Investment Ombudsman (See Financial Ombudsman)

Legal Services Ombudsman
3rd Floor,
Sunlight House,
Quay Street,
Manchester
M3 3JZ
Tel: 0161 839 7262
Tel: (LoCalls) 0845 601 0794
Fax : 0161 832 5446
E-mail: lso@olso.gsi.gov.uk
Web site: www.olso.org

Local Government Ombudsman
PO Box 4771,
Coventry
CV4 0EH
Tel: 0300 061 0614 or 0845 602 1983 (Advice on making complaints or to make a complaint over the telephone 8.30-5.00 Mon –Fri. (Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01or 02) from both mobiles and landlines, and will be included as part of any inclusive call minutes or discount schemes in the same way as geographic calls. Please note that calls may be recorded for training and quality purposes.)
You can also text ‘call back’ to 0762 480 4299)
Fax: 024 7682 0001
www.Igo.org.uk
Email: advice@lgo.org.uk


Parliamentary and Health Services Ombudsman
Millbank Tower
Millbank
London
SW1P 4QP
Tel: 0345 015 4033 (The Helpline is available 8.30-5.30 Mon-Fri)
Fax: 0300 061 4000
E-mail: phso.enquiries@ombudsman.org.uk
Web site: www.ombudsman.org.uk

Pensions Ombudsman
11 Belgrave Road,
London
SW1 1RB
Tel: 020 7630 2200
Fax: (020) 7821 0065
E-mail: enquiries@pensions-ombudsman.org.uk
Web site: www.pensions-ombudsman.org.uk

Please note

We are not responsible for the content of other organisations' websites.

Sutton Directory
Sutton Coldfield Library