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Birmingham City Council

Customer Services

Welcome to Customer Services

Customer Services employees 144 people and manages through Vertex, the Contact Birmingham service of 125 staff. Customer Services has two main roles:-

  • to provide customer focused and cost effective support to the Resources Department and

  • to provide corporate leadership and support to the whole Council in Procurement and that adds value and reflects better practice

Click on the links below to find further information:

- Corporate Procurement

- Contact Birmingham