Welcome to birmingham.gov.uk

Due to essential maintenance some of our forms will be unavailable on Saturday 20th December 2014 between 8.00am and 8.00pm. We apologise for any inconvenience caused.

Welcome to birmingham.gov.uk

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Consumer Information

Business and Learning doesn't stop at helping people who are setting up a company or running an existing business. We also think about those who buy products and services and need information to help with any problems that may arise.

If you

  • Can't decide which product to buy
  • Want to check on a company you are going to employ
  • Think a product is wonderful but can't find out where to buy more now that your local supplier has closed
  • Need to lodge a complaint about something that has gone wrong
  • Have an old address or telephone number for a company

Business and Learning can help.

We can

  • Look at consumer reports such as Which? for "best buy" guidance
  • Check a trade mark to see who makes a particular product
  • Find you a manufacturer's phone number
  • Give you the name of a company's director to whom you can write.
  • Locate the address of a shop's head office
  • Trace what has happened to a company

Contact us for further details.