Districts - Equality and Diversity
Birmingham has ten districts whose key priorities are shaped by community engagement and managed through each district committee.
Districts encourage and welcome involvement of people of all ages, and backgrounds. There are a number of ways you can get involved with making decisions or shaping the work that we do.
- attend Ward Committees, and become involved in the decisions that affect your neighbourhood. Issues raised at these meetings are communicated to the District Committees, which monitor the services we provide and also set our priorities Ward Committee meetings are held in the local area
- contact your District Officer, using the details under the ‘Contact Us’ section on the district pages. Your local office can advise you of other ways to get involved including joining a local friends or community group or taking part in district run initiatives.
Birmingham's district pages also hold a lot of information about a wide range of local community services, activities, and events. More information on these can be found at www.birmingham.gov.uk/whatson.
Customer Service Centres
You can access many council services online.
If you need further support our network of customer service centres (which used to be called neighbourhood offices) offer assistance. You can find your nearest customer service centre.
All Customer Service Centre pages contain an 'access plan', which provides detailed accessibility information about the building location, bus routes, car parking and other information such as induction loop, ramp access etc.
We aim to provide an efficient and fair service for all and have produced a set of standards for all our services, including Service Standards for Neighbourhood Offices.
Devolution and localisation is at the heart of the council’s vision for Birmingham and new proposals set out how we will provide a stronger voice for citizens to have a real say on their local housing service; in shaping new provision of homes, repair and improvements of homes, allocations and management of homes; and making positive improvements to the quality of their local neighbourhood and influencing and improving access to a wider range of local services.