Birmingham City Council

Billesley Housing Liaison Board

The Billesley Housing Liaison Board is a partnership between council tenants and leaseholders, other stakeholders, councillors and officers of the council.

Through this partnership HLBs are able to influence and advise the council on housing policy and service delivery. There is also opportunity for individual customers to take part in the local decision-making process.

Billesley HLB's main activities are:

  • deciding on local improvement projects including the board's 'Community Improvement budget'
  • working in partnership with schools, ward committees, the police and other agencies to improve the local area
  • liaising with other council departments
  • monitoring, improving and maintaining a quality of service to include gas servicing, repairs, letting empty properties, estate services and rent collection. Performance is reported to the HLB through the 'Tenants Quality Promise' which sets the standards of service and performance targets.
  • undertaking estate walkabouts.

Our priorities

  • Environmental issues
  • Security and crime reduction
  • Repairs and maintenance
  • Redevelopment.

Our achievements

  • Security lighting installations
  • Protective trip railing to grassed features
  • Security fencing and gating projects
  • Supporting provision of communal security door entry systems
  • Localised horticultural improvements.

Contact us

Any local council tenant or leaseholder can join the Housing Liaison Board. If you need help with transport, please contact the tenant participation officer.

If you have any questions or would like to join, please fill in our online form or contact the Selly Oak tenant participation officer:

Postal Address Sarah Wong
Yardley Wood Neighbourhood Office
201 School Road
Yardley Wood, Birmingham
B14 4ER
Email Address
Telephone 0121 464 3626
Mobile Number 07766 924132
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