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Birmingham City Council

Menu of Involvement

Why get involved?

Birmingham City Council is committed to making sure that our tenants and leaseholders are happy with the service they receive. To help us to achieve this, we want to give you as many opportunities as possible to share your views on our housing service. Your participation in these activities is vital in helping us to identify problems, change and improve the services that we provide.

How you can get involved

There are lots of ways that you can get involved. Some of these activities only take up a little of your time, and many of these take place inside your own home.

Other activities take longer or happen more frequently and involve meetings and events. Getting involved at this level gives you an even greater say in the changes we make to our services and offers a chance to meet new people.

No matter what level of commitment you are able to give, there is an opportunity for you to have your say and make a difference to our housing services. We can also help you with out of pocket expenses such as travel and childcare.

The leaflet attached below explains all of the different ways that you can get involved and share your views.

Resident Involvement questionnaire

Contact Details

Contact details

Minimum length: 6

Get involved


At a conference or other event
Constituency tenant group meetings CTG
District sheltered housing liaison board
Equality and diversity group
Focus groups
Internet survey
Letterbox editorial panel
Postal survey
Resident associations
Telephone survey
Tenant management organisation TMO
Block champions
Consultation register
Email exchange
Estate walkabouts
Housing liaison board HLB meetings
Leaseholder groups
Mystery shopping
Repairs satisfaction survey
Telephone conferencing
Tenant inspectors


Please choose at least one option from the list below
Telephone
Letter
Email
Text messsage
Face to face


Choose the options you are interested in below, you must choose at least one option.
Affordable housing
Choice based lettings
Countil tax
Diversity
Health and safety
Rents
Sheltered housing
Antisocial Behaviour
Community cohesion
Decent Homes
Environmental issues
Local neighbourhood
Repairs
Tenancy conditions
Benefits
Community safety
Development and regeneration
Estate management
Performance monitoring
Shaping services
Value for money


Up to 2 hours
2 to 4 hours
4 to 6 hours
6 hours and above


Weekly
Monthly
Quarterly
Annually


Mornings 9am-2pm
Afternoons 12pm-4pm
Evenings 4pm onwards

The personal data collected on this form will be used in full compliance with the Data Protection Act 1998 and in accordance with the Council's published privacy policy.