City Housing Liaison Board
The City Housing Liaison Board (City HLB) brings together representatives from each of the individual HLBs across the city.
They have an important role. The City HLB is the leading body for consultation on all citywide housing matters and provides a vital link between housing services and our tenants and leaseholders on policy issues. As well as influencing policy, the City HLB has a part to play each year in setting rents and assessing budgets.
City HLB also oversees a small number of Service Improvement Groups, which meet regularly with council officers and contractors to scrutinise particular service areas.
PMG Awards for council housing good practice 2015
Birmingham council tenants recognised Birmingham City Council staff and contractors who have given excellent service at a special awards ceremony on Thursday 15 October 2015.
The Performance Monitoring Group (PMG), which is made up of tenants from the City Housing Liaison Board, held the awards ceremony at the Council House to recognise and celebrate the work of excellent contractors, local teams and heads of service who work for the City Council.
The PMG scrutinises service performance and made their decision based on which services performed well, met or exceeded targets for 2014/15.
For the full story see - birminghamnewsroom.com/awards-for-council-housing-good-practice-in-birmingham/
Joan Goodwin - Chair of PMG with Tracy Radford - Service Integration Head
Joan Goodwin - Chair of PMG with Karen Markall and Javender Singh from the Tenancy Management Team
Joan Goodwin - Chair of PMG with Rob James - Service Director Housing Transformation
Rob James - Service Director Housing Transformation with Steve Dallaway - Senior Service Manager - Investment and Regeneration