Supporting People Fairer Charging
All councils have to follow government guidelines about the way they charge people for services they receive to help them live independently. This is to make sure people are charged fairly and people with a very low income are able to afford the services they need.
Many people don't have to pay for their Supporting People service because it lasts for less than two years. But if you use a long-term service such as our sheltered housing scheme you may have to pay something towards the cost of your Supporting People service.
If you receive housing benefit the Supporting People team will automatically pay the cost of your support services. However, if you don get any benefit, but are living on a low income, you may be eligible for help with the cost of your Supporting People services.
If you are living on a low income and have to pay for your Supporting People services, you should contact the fairer charging team. They will carry out a financial assessment to find out if you can get some help to pay for your support.
You can find out more about fairer charging by reading the leaflet attached at the bottom of this page, or you can contact the Fairer Charging Team on 0121 303 2156.