Welcome to birmingham.gov.uk

Welcome to birmingham.gov.uk

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Reporting a Fault and Online Forms

If you consider any fault you are reporting to be causing a serious hazard to traffic or pedestrians and is in need of urgent attention, please telephone 0121 303 6644 (week days, 8 AM to 8 PM) or 0121 303 4149

How quickly will we carry out safety repairs?

The speed of the repair depends on how urgent the problem is:

  • We'll inspect within five working days maximum anything you report.
  • Highway related dangerous defects will be made safe within 1 hour of the report.
  • All other safety repairs will be repaired within a scheduled programme of works.

You can report faults in most cases using the individual forms which can be accessed from the council webpages listed below.

Should you need to speak to someone regarding street services and fault reporting, then please telephone 0121 303 6644 (Monday to Friday 8am until 8pm) or alternatively you can email highways@birmingham.gov.uk

TYPE OF FAULT

LINK TO COUNCIL WEBPAGE (use CTRL + left click)

Traffic signals and traffic signs

http://www.birmingham.gov.uk/trafficlightrepair

Footway and carriageway defects

http://www.birmingham.gov.uk/pavements

Faulty Streetlights or street nameplates

http://www.birmingham.gov.uk/streetlights

Faulty guardrails, bollards and benches

http://www.birmingham.gov.uk/guardrails

Footway and carriageway obstruction

http://www.birmingham.gov.uk/highwayorpavementobstructions

Highway flooding

http://www.birmingham.gov.uk/drainageonthehighway

Gritting and winter maintenance

http://www.birmingham.gov.uk/gritting

Graffiti removal

http://www.birmingham.gov.uk/highwaysgraffiti