Welcome to birmingham.gov.uk

Welcome to birmingham.gov.uk

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Highways Customer Charter

Please see below the Highways Customer Charter 2013/14. When reading the document, please refer to the page numbers, as it has been created with the intention of being printed as a booklet.

Below you can find a document that highlights our performance against selected Customer Charter assurances, and also the results of our 2012 customer satisfaction survey.