Welcome to birmingham.gov.uk

Welcome to birmingham.gov.uk

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Pay your Council Tax

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Pay council tax by Direct Debit

The easiest and safest way to pay council tax is by direct debit. Please complete and submit the online direct debit form and we will do the rest.

You will need the following items before you start:

  • your Council Tax account reference number
  • your bank account number and sort code (you must be the holder of the bank account and authorised to set up a Direct Debit).

Extending your council tax to 12 monthly instalments

Council Tax is usually split into 10 equal monthly payments. However, you can now choose to spread the payments over 12 months.

If you currently pay by Direct Debit and want to apply for the extended payment facility, there is no need to complete a new form. Simply email us at council.tax@birmingham.gov.uk heading your email 'Extended Payments' to enable us to identify it as a priority request. You must provide your name, address and billing reference, which starts with 5 and is shown on your bill and/or payment card.


Pay online by personal internet banking

To pay your council tax online via personal internet banking, your bank needs the council's bank sort code, bank account number and a billing reference number.

Payee details: Birmingham city council
Bank name: Barclays bank
Sort Code: 20-07-74
Account number: 13545660

Your Billing Reference number is a 10-digit number, which starts with 5 and is shown on your bill and/or payment card.

Please note, if you receive a revised bill you need to check your billing reference number, if this number has changed you will need to notify your bank.


Pay by 24 hour payment line

Please call 0121 464 2001 and select option 1, this is an automated telephone answering service. You’ll need your debit or credit card details and your 10 digit Billing Reference number, which starts with 5 and is shown on your bill and/or payment card.


Pay by post

Please make cheques and postal orders payable to Birmingham City Council. You must write your 10 digit Billing Reference number, (this starts with 5 and is shown on your bill and/or payment card), your name and postcode on the back and send them to:

Birmingham City Council
Resources Department (Revenues & Benefits)
PO Box 5
Birmingham
B4 7AB.

Please do not:

  • staple, pin or fold cheques
  • send your payment card, if you have been issued with one
  • send cash by post

If you want a receipt, please enclose a stamped self-addressed envelope, we’re unable to issue receipts without this. You must allow five working days for your payment to reach us.


Pay at the Post Office or a shop displaying PayPoint/Payzone logo


The front of your bill contains a barcode which can be used to make payments at any Post Office or PayPoint/Payzone outlet.

Simply take the bill together with your payment to any of these locations. If you still have your payment card you can continue to use this also. However, this will not be replaced if lost

You can pay by cash or cheque at the Post Office. If you pay by cheque at the Post Office you must make the cheque payable to "Post Office Ltd". Only cash is accepted at PayPoint or Payzone outlets and there may be a limit to the amount you can pay. A receipt will only be issued on request.

If you lose your bill or the barcode is no longer readable, we will be able to issue you with a copy of your bill. Please call us on 0121 303 1113 (lines are open 9.00am to 5.00pm Monday to Friday except Bank Holidays).

If you move house you will be issued with a new bill and your account number will change. Please only use the new bill to make the payment.


Special Payment Arrangements

If you have gone into arrears with this year’s council tax, you may have organised a special payment arrangement to clear this debt. Usually this is done by creating a direct debit to clear any arrears before the next bill is due. The direct debit set up to clear the arrears is only active until your payment arrangement ends. The direct debit does NOT carry forward to the next financial year. You will need to arrange a new direct debit if you wish to continue to pay this way.


Text message reminders for overdue council tax instalment payments

The council has introduced text messaging as a new, fast, convenient way to advise customers that they may be behind with their council tax payment(s). If you miss a payment, you may receive a text message on your mobile phone to advise you of this. If you do receive a text message, please arrange to bring your account up to date in one of the following ways:

  • Pay your council tax online by debit or credit card
  • Pay online by personal internet banking
  • Pay by 24-hour payment line

Useful information links

Council Tax Exemptions and Discounts - you may be paying too much council tax, see if you're eligible to pay less, or if your property is exempt.

If you are having problems paying your council tax always let us know.

Please tell us if your circumstances change - change of address notifications can be made here.

Your council tax bill explained

A guide to your council tax bill - GOV.UK

For more information about Direct Debit

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