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Welcome to birmingham.gov.uk

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Landlords

This page contains information about

  • Payment Dates
  • Rent Arrears
  • Claim and Payment Status
  • Overpayments

If you are looking for specific information about Local Housing Allowance (LHA), please see our dedicated page.

Payment Dates

Payment Dates over Easter 2015

Payments which were due on Monday 30 March 2015 will be brought forward to Monday 23 March 2015 due to the Easter Bank Holiday. This should avoid delays to payments as a result of the bank holiday period.

Please see below the Housing Benefit payment dates for 2014/15. Dates for 2015/16 will be added as soon as they are available.


Please allow 24 hours from the expected payment date before you make an enquiry.


Processed Date

Date you should expect to receive your payment by

Period the payment covers:

Schedule of Payments

Date

BACS*

Cheque

From

To

Tenant 2 weekly payment

14/04/14

18/04/14

21/04/14

07/04/2014

20/04/2014

Landlord 4 weekly payment

28/04/14

02/05/14

05/05/14

07/04/2014

04/05/2014

Tenant 2 weekly payment

28/04/14

02/05/14

05/05/14

21/04/2014

04/05/2014

Tenant 2 weekly payment

12/05/14

16/05/14

19/05/14

05/05/2014

18/05/2014

Landlord 4 weekly payment

26/05/14

30/05/14

02/06/14

05/05/2014

01/06/2014

Tenant 2 weekly payment

26/05/14

30/05/14

02/06/14

19/05/2014

01/06/2014

Tenant 2 weekly payment

09/06/14

13/06/14

16/06/14

02/06/2014

15/06/2014

Landlord 4 weekly payment

23/06/14

27/06/14

30/06/14

02/06/2014

29/06/2014

Tenant 2 weekly payment

23/06/14

27/06/14

30/06/14

16/06/2014

29/06/2014

Tenant 2 weekly payment

07/07/14

11/07/14

14/07/14

30/06/2014

13/07/2014

Landlord 4 weekly payment

21/07/14

25/07/14

28/07/14

30/06/2014

27/07/2014

Tenant 2 weekly payment

21/07/14

25/07/14

28/07/14

14/07/2014

27/07/2014

Tenant 2 weekly payment

04/08/14

08/08/14

11/08/14

28/07/2014

10/08/2014

Landlord 4 weekly payment

18/08/14

22/08/14

25/08/14

28/07/2014

24/08/2014

Tenant 2 weekly payment

18/08/14

22/08/14

25/08/14

11/08/2014

24/08/2014

Tenant 2 weekly payment

01/09/14

05/09/14

08/09/14

25/08/2014

07/09/2014

Landlord 4 weekly payment

15/09/14

19/09/14

22/09/14

25/08/2014

21/09/2014

Tenant 2 weekly payment

15/09/14

19/09/14

22/09/14

08/09/2014

21/09/2014

Tenant 2 weekly payment

29/09/14

03/10/14

06/10/14

22/09/2014

05/10/2014

Landlord 4 weekly payment

13/10/14

17/10/14

20/10/14

22/09/2014

19/102014

Tenant 2 weekly payment

13/10/14

17/10/14

20/10/14

06/10/2014

19/10/2014

Tenant 2 weekly payment

27/10/14

31/10/14

03/11/14

20/10/2014

02/11/2014

Landlord 4 weekly payment

10/11/14

14/11/14

17/11/14

20/10/2014

16/11/2014

Tenant 2 weekly payment

10/11/14

14/11/14

17/11/14

03/11/2014

16/11/2014

Tenant 2 weekly payment

24/11/14

28/11/14

01/12/14

17/11/2014

30/11/2014

Landlord 4 weekly payment

08/12/14

12/12/14

15/12/14

17/11/2014

14/12/2014

Tenant 2 weekly payment

08/12/14

12/12/14

15/12/14

01/12/2014

14/12/2014

Tenant 2 weekly payment

15/12/14

19/12/14

24/12/14

15/12/2014

28/12/2014

Landlord 4 weekly payment

05/01/15

09/01/15

12/01/15

15/12/2014

11/01/2015

Tenant 2 weekly payment

05/01/15

09/01/15

12/01/15

29/12/2014

11/01/2015

Tenant 2 weekly payment

19/01/15

23/01/15

26/01/15

12/01/2015

25/01/2015

Landlord 4 weekly payment

02/02/15

06/02/15

09/02/15

12/01/2015

08/02/2015

Tenant 2 weekly payment

02/02/15

06/02/15

09/02/15

26/01/2015

08/02/2015

Tenant 2 weekly payment

16/02/15

20/02/15

23/02/15

09/02/2015

22/02/2015

Landlord 4 weekly payment

02/03/15

06/03/15

09/03/15

09/02/2015

08/03/2015

Tenant 2 weekly payment

02/03/15

06/03/15

09/03/15

23/02/2015

08/03/2015

Tenant 2 weekly payment

16/03/15

20/03/15

23/03/15

09/03/2015

22/03/2015

Landlord 4 weekly payment

30/03/15

03/04/15

06/04/15

09/03/2015

05/04/2015

Tenant 2 weekly payment

30/03/15

03/04/15

06/04/15

09/03/2015

05/04/2015

If the “processed date” falls on a Bank Holiday, we may bring it forward to try to avoid any delay in you being paid. We will announce this on the website or, if you have signed up for the service, we will send you an email alert.


If you are paid by cheque, it will take longer for the payment to reach your bank account. Changing your payment method to BACs (payment straight to your bank account) will mean you get your payment sooner. This is also a more secure method of payment.


Rent Arrears

If you have a tenant who is in receipt of or has claimed HB/LHA and who is in arrears, in the first instance you should speak to your tenant and try to agree payment terms. If your tenant is experiencing financial difficulties, you should advise them to contact the Benefit Service directly on 0121 464 7000.


If, after having spoken to them, your tenant remains in arrears, and this is 8 weeks or more, you should contact us by email or in writing (see details at the foot of this page) so we can consider paying you directly. You will need to provide the following information when you contact us:

  • Landlord code
  • Full name and address
  • Tenant’s full name and address
  • Weekly rent payable
  • Amount of arrears
  • Date court action planned/started
  • Your preferred method of contact and the appropriate details

Claim and Payment Status

As a landlord, we can only share information regarding your tenant’s claim if they have given their permission and you can provide the following information when you contact us:

  • Your name and / or company name
  • Your address and / or company address
  • Your tenant’s name and address
  • Your landlord code if you have one

If the claimant has given permission, we can tell you

  • If they have claimed or renewed their claim for HB/LHA – if we have received a form and the date we received it
  • If we have made a decision on the claim – we can tell you if they are entitled to benefit, but if they are not, we cannot give you the reasons
  • If we have made a payment to your tenant – when the payment was made and the dates it covers
  • If we need more information in order make a decision on the claim – we can tell you that we have written to the claimant asking for this information, but we cannot tell you what we have asked for

If you have received a benefit decision notice and the amount stated on it is not what you were expecting, you can email us, ring us or write to us (see details at the foot of this page).

Please remember that HB/LHA is a means tested benefit and your tenant may therefore not be entitled to benefit covering the full rent.

If you were expecting payment by a certain date and have not received it, please note that it can take up to five working days for your account to be credited. If you still haven’t received payment at this time, please contact us.

If a tenant has left your property but you are still receiving payment, you must let us know as soon as possible in order to prevent overpayments. You can either email us or you can write to us (see details at the foot of this page).


If we make a decision on a claim and you disagree with it, as a landlord you have no right of appeal. This is because the decision is made on the tenant’s claim and it would be up to them to appeal.


Overpayments

Sometimes a tenant will be overpaid HB/LHA. If we decide that the landlord is responsible for causing the overpayment (for example, where a tenant has moved out), then we can recover that overpayment from the landlord. This can be done either by deduction from HB/LHA the landlord receives for other tenants, or where this is not possible, by invoice.

We will write to you and let you know if this happens. If you need further in regarding the letter you can email us or write to us (see details at the foot of this page).

If we have sent you an invoice and you cannot afford the balance, please contact us on 0121 464 8248 to make a payment arrangement.

Landlords’ Forum and Accommodate Newsletter

Meetings are held quarterly. The Forum aims to aid, inform and guide private landlords in Birmingham, as well as giving them a platform to discuss issues that affect them directly.

Landlords who want to be involved should email landlord.liaison@birmingham.gov.uk

Copies of the Accommodate Newsletter are available here

Contact us


By telephone: 0121 464 7000

By email: ptmailbox@birmingham.gov.uk

By post:

Benefit Service
Birmingham City Council
PO Box 8267
Birmingham
B4 7XF