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Banqueting Suite Booking Procedure

BOOKING THE BANQUETING SUITE
YOUR QUESTIONS ANSWERED


Q.

Who can use the Banqueting Suite?
A.
The facilities are available for use by external organisations in connection with the promotion of Birmingham, annual dinners and functions in support of charities.


Q.
How do I book?
A.
You can either make an enquiry about booking the Banqueting Suite, or book the Banqueting Suite online. Alternatively you can contact the Banqueting Suite on 0121 303 2050 to discuss the outline details of the function and establish whether a suitable date is available.

Q.
What happens next (off-line booking only)?
A.
You will need to formally confirm your booking giving as much detail as possible.

Q.
When will I know (off-line booking only)?
A.
A response to your formal application will be given within two working days of its receipt by us.


Q.
Is a Deposit required?
A.
The booking will be confirmed upon receipt of a non-returnable deposit.


Q.
Can I see the facilities?
A.
The letter or email confirming your booking will offer the opportunity to discuss your detailed requirements with us and to view the facilities at first hand.


Q.
Can Parking be arranged?
A.
Access can only be provided for loading and unloading. However, the Underground Car Park may be available for evening and weekend bookings.

Q.
What about people with disabilities?
A.
The Council House offers a small amount of on site parking, level access to the building, lifts to all floors, and appropriate toilet facilities. An induction loop system is available in the Drawing Room.


Q.
What if guests have special dietary needs?
A.
We offer a wide range of menus and are fully experienced and sensitive in dealing with special dietary needs.

Q.
What are the terms and Conditions of Hiring?
A.
You must agree to the Conditions of Booking. If your function includes entertainment then you must agree to the Conditions of Letting for Entertainment

Q.
Can I hire the Museum and Art Gallery for my drinks reception prior to my event at the Banqueting Suite?
A.
Yes this can be organised by the Banqueting Suite Venue Assistant.

Q.
What payment options are there for paying invoices?
A.
The final Birmingham City Council Settlement Invoice can be paid as outlined in Other Income - How to Pay