Birmingham City Council

Services for older people

Our Adults and Communities Access Point (ACAP) provides social care help for people over 65 in Birmingham.

If you are over 65 and living in Birmingham, ACAP can provide you with advice, assessment and support to meet your care needs . We help you to identify the care services you need to live independently and make sure these are reviewed regularly. Services are arranged from Birmingham City Council as well as from independent care providers in Birmingham.

To find out more about getting a service from us, please see the Getting social care if you are over 65 web page.


More information and contact details

For more information about the Adults and Communities Access Point (ACAP) and services for people over 65, you can contact us by:

  • phone: 0121 303 1234


  • minicom: 0121 303 6245

  • fax: 0121 303 6245.

We are open

  • Monday to Thursday from 8.45am to 5.15pm

  • Friday from 8.45am to 4.15pm.



Birmingham Care Home Directory

If you are looking for a registered care home or care home with nursing for yourself or someone you care for, the Birmingham Care Home Directory can help you make the right choice.


Easy to find information and advice about adult social care.

Information on a whole host of free or low-cost services for carers and the adults they care for – from the council, NHS and voluntary sector – is now available on one easy-to-use website.

The My Care in Birmingham website, managed by the council, leads you to the information you need, including support with living at home, being a carer, getting out and about in your local community, and keeping healthy, well and safe.

The website is free to use and you don’t need to register, you simply click on the topics you are interested in to find out more.

There is lots of useful information and advice there, plus links to other websites and contact details for everything from support groups to help with housework.

To see the website, visit www.mycareinbirmingham.org.uk

A range of leaflets is available at www.birmingham.gov.uk/AdultSocialCareInfo



Other pages

Extra Care Sheltered Housing

Getting social care if you are over 65

Services for Carers

Sheltered Housing


Leaflets and documents