Please be aware that due to industrial action some council services may be disrupted on Thursday 10 July.

Birmingham City Council

Building Consultancy Customer Services

Building Consultancy's aim is to keep you, our customers, whether you work in the construction industry or are a homeowner, up-to-date with events taking place throughout the year.

We pride ourselves on our levels of customer care and we endeavour to listen to your comments on how we run our service.


To find out more:


Built-in Quality Awards: Yearly award ceremony which recognises the best in the construction industry.


Customer Panel: Regular meetings held with our customers (Architects, Engineers, Surveyors, Builders etc).


Complaints Procedures: Welcomes comments on our services, should you be unhappy with the service you have received.

Have a dedicated team to combat Cowboy Builders