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One-stop shop for consultation launched

One-stop shop for consultation launched

For the first time, information about what consultations are being planned and have been undertaken, what people have said and what impact their views have had on decision-making in the city will be easily accessible by the public all in one place.

This is thanks to the launch of the Birmingham Be Heard consultation database,www.birminghambeheard.org.uk, which went live today (October 27).

Be Heard is a web-based database developed for Be Birmingham, the city’s local strategic partnership, by Birmingham City Council’s corporate policy and performance team.

It currently contains over 170 consultations undertaken by Birmingham City Council and other partner organisations and this number is growing all the time.

The database includes both large, citywide consultations as well as smaller, more specific area or interest-based consultations.

The Annual Opinion Survey is a citywide survey which measures Birmingham residents’ satisfaction with local public services, perceptions of their local community and their views on challenges facing the city as a whole.

In 2008, 86 per cent of people surveyed were satisfied with their local area. They identified that the cleanliness of streets, the levels of crime and the need for activities for young people were the most important issues for improvement.

The key findings from this survey will influence the Council Plan for 2010-11.

In contrast, the Radley’s Park play consultation in Sheldon asked small groups of children to identify what sort of play facilities they would like to see in the area.

From the ideas generated, a sketch plan of proposals was developed and further consultation took place on the proposals with both adults and children. Work on a new adventurous play area is expected to start in February 2010.

The database is easy to use and a short introductory video on how to get started can be viewed on the website.

Information can be found through a keyword search or searches by area, date, consultation method, type of people consulted and the organisation that ran the consultation.

People can sign up to receive automatic email alerts when consultations that they are interested in have been published. The site also has an RSS feed.

Cllr Paul Tilsley, Chair of Be Birmingham and Deputy Leader of Birmingham City Council, said: “Listening to the voice of local people as part of our decision-making processes is a priority for the city.

“The Be Heard consultation database is a valuable new resource, not only for the staff of our partner organisations, but also for members of the public to find out what impact their views have in helping to improve public services.”


Notes to editors

• Be Birmingham is the city’s local strategic partnership that brings together partners from the business, community, voluntary, faith and public sectors to deliver a better quality of life in Birmingham. Seewww.bebirmingham.org.uk for more information.

Contact for further information: Sue Smith, Marketing & Communications Officer, Be Birmingham, tel: 0121 675 3624 or email sue.p.smith@birmingham.gov.uk.

  • Category: Local Services
  • Reference number: null
  • Issue date: 03 November 2009