Northfield Customer Service Centre (including housing advice service)
Postal Address 1a Vineyard Road
West Midlands
B31 1PG

It may not be necessary to visit your neighbourhood office as many services are now available online or over the phone. Please use the search facility, A to Z index or 'Do it online' page on this website to see if your query can be resolved online. Alternatively, please call 0121 216 3030 to see if your query can be dealt with over the phone.

If you still need to visit your neighbourhood office, please ring 0121 216 3030 in advance to see if you need an appointment and to book an appointment if required.

Opening Times for
Northfield Customer Service Centre (formerly Neighbourhood Office)
Day Opening Time Closing Time Comments
Monday 09:00 16:30
Tuesday 09:00 16:30
Wednesday 09:00 16:30
Thursday 09:00 13:00 Closed in the Afternoon
Friday 09:00 16:15
Saturday - - Closed
Sunday - - Closed