It may not be necessary to visit your neighbourhood office as many services are now available online or over the phone. Please use the search facility, A to Z index or 'Do it online' page on this website to see if your query can be resolved online. Alternatively, please call 0121 216 3030 to see if your query can be dealt with over the phone.

If you still need to visit your neighbourhood office, please ring 0121 216 3030 in advance to see if you need an appointment and to book an appointment if required.

Please note - our opening times have changed.