Birmingham City Council social media accounts

Comments and complaints

We monitor our main Twitter and Facebook accounts Monday - Friday 9am to 5pm (except Bank holidays and public holidays). If you contact us via either of these channels during these times we will try to reply as soon as possible.

We will always try to help, but unfortunately we are unable to formally act upon and respond to notifications of problems such as road defects, missed rubbish collections or complaints using these channels.

If you do contact us using Twitter or Facebook to ask questions about these topics or report issues we will inform you of the appropriate form to complete on our website - this will ensure your comment or complaint is sent immediately to the correct department. If you are logged in to your online customer account before you complete the form you will be able to track your issue as it progresses through our systems.

You can register for an account online at any time.

We will accept Freedom of Information requests via our main Twitter and Facebook accounts as long as they are submitted from an identified person or organisation. More guidance on this is provided by The Information Commissioner’s Office.

Read Birmingham City Council on Google +

https://plus.google.com/+BirminghamCityCouncil

The following official Birmingham City Council Twitter accounts are currently being updated:

Corporate accounts

@healthybrum - Promoting healthy living and environment in Birmingham
@BhamCityCouncil - The corporate twitter account of BCC
@BCCNewsRoom - online press office
@bebirmingham - Strategic partnership bringing together the public sector, business, community, voluntary, faith sectors
@ehbham - Environmental Health
@bhamresilience - Birmingham Resilience Team
@BCCRentServices - Rent Services
@bccdisruption - Information about disruption to Birmingham City Council services
@bhamscrutiny - Updates from B’ham City Council’s Scrutiny Team
@bhamroadsafety - The Birmingham Road Safety Partnership
@bhamts - Birmingham Trading Standards
@bcc_ck - Customer Knowledge Team

Housing Services

@BhamHousing - Birmingham Council Housing
@bccemptyhomes - Empty Homes
@bhamlandlords - Private rented services team. For private landlords, fire safety/HMO licences/tenancy advice/letting schemes
@Bhamprivtenants - Private Rented Services Team
@brandhousing - News and information from Brandwood Housing Team
@knhousing - Newsd and information from Kings Norton Housing team

Sport and Leisure

@brumourgames - Events and activities for the Olympic Games
@bhambeactive - Be active
@BSPAP - Birmingham Sport & Physical Activity Partnership
@bccleisurecentr - Birmingham City Council leisure centres

Culture

@brumculture - City of Culture
@BM_AG -Birmingham Museum & Art gallery
@BMAGimages - Birmingham Museum & Art Gallery picture library
@Young_Readers - Young Readers Festival
@LibraryofBham - Library of Birmingham
@birminghamreads - Reader development at Birmingham libraries - aim to get the city reading
@HNLibrary - Handsworth Library
@artsfestuk - The UK's biggest free arts festival
@TheIronRoom - Birmingham Archives and Heritage service
@filtermeuk - Arts, sport and heritage events and activities across the city
@AstonHallMuseum - Aston Hall Museum
@sohohousemuseum - Home of Matthew Boulton and meeting place of the Lunar Society
@sftwtweets - Stories from the web, developeing readers, inspiring writers.
@BMAGcurators - Curatorial team at Birmingham Museum & Art Gallery
@blakesley_hall - Blakesley Hall
@BMAGKids - The learning team at Birmingham Museum & Art Gallery for all things family friendly.

Parks

@thenaturecentre - Birmingham Nature Centre
@suttonparknnr - Sutton Park National Nature Reserve
@LickeyHills - Northfield Constituency Ranger Service
@SheldonRanger - Hodge Hill and Yardley Consituency Ranger Service
@WoodgateValley - Edgbaston Consituency Ranger Service
@KingHeathRanger - Hall Green and Selly Oak Ranger Service
@LadywoodRanger - Ladywood and Perry Barr Ranger Service
@CoftonNursery - Award winning plants, containers and displays
@birminghambloom - Birmingham City flower power
@bhamallotments - events, news and useful info for the allotments movement in Birmingham.

Schools

@bgflnews/birmingham-schools/members - A list of Birmingham schools on twitter
@link2ict - education & technology
@olservice - providing safe, fun, challenging, learning experiences in the outdoors for the West Midlands

District Services

@hodgeHdistrict - Hodge Hill district
@SellyOakdist - Selly Oak District
@LoveLadywood- Ladywood District Team

Other Birmingham City Council services

@BirminghamFCM - Frankfurt Christmas Market
@digibrum - Digital Birmingham
@greenbirmingham - aka Sandy Taylor, Head of Climate Change and Sustainability
@BandLCentre - Based in Central LIbrary - advice for business, learners and job seekers
@birminghambest - BEST (Belief, excellence, success, trust)
@Civic_Catering - Civic catering
@Chamberlains - Chamberlain Awards
@thechrismoose- The face (and voice) of Birmingham's Frankfurt Christmas Market
@PSHR_Birmingham - People Solutions HR
@LearnBAES - Birmingham Adult Education Service
@bhambestbarnone - encouraging social responsibility among licensees by rewarding good management
@bhameconomy - Economic Policy Team
@GoONBirmingham - Digital Birmingham initiative. Helping friends, relatives & colleagues to get online & improve their digital skills
@birminghamtic - Central Library tourist information
@bhamcomsafety - Birmingham Community Safety team
@soubhamcomsafe - Community Safety Project South Birmingham
@bcclicensing - Licensing department
@mycareinbrum - Find out how to care for yourself by looking at your needs and how you can meet them
@2013Shiningstar - Searching for Birmingham's 2013 Shining Stars

You can subscribe to all these accounts as a single list

The following official Birmingham City Council Facebook accounts are currently being updated:

Corporate Accounts

birminghamcitycouncil - The corporate facebook account of Birmingham City Council
RecycleforBirmingham - Recycling, waste reduction and environmental issues
Birmingham-Resilience-Team - Birmingham resilience team

Sport & Leisure

Birmingham-City-Council-Sports-Events - Council sports events in Birmingham
greatbirminghamrun - Birmingham half marathon
Birmingham-City-Council-Sport-Leisure - Leisure Centre information and events
Birminghambeactive - Be Active
Birmingham-Sports-Volunteer-Programme - Events volunteering page for sport and leisure
foxhollieslc - Fox Hollies Leisure Centre
Events depot - Birmingham City Council events depot

Culture

BirminghamCulture - City of Culture
Birmingham-International-Food-Fair - Birminham International Food Fair
ArtsFest-UK - Artsfest
Filter-Birmingham - Filter UK - arts, sports and heritage events

Museums

BirminghamMuseumandArtGallery - Bimingham Museum and Art Gallery
bmagcommunitymuseums - Birmingham Community Museums
MuseumCollectionsCentre - Museum Collections Centre
Weoley-Castle-Ruins - Weoley Castle ruins
Blakesley-Hall-Museum - Blakesley Hall Museum
Aston-Hall - Aston Hall
Sarehole-Mill - Sarehole Mill

Libraries

libraryofbirmingham - Library of Birmingham
youngreaders - Young readers festival
Birmingham-Reads - Birmingham Reads
Acocks Green Library
Frankley Library - Frankley Library
Handsworth Library
South Yardley Library
West Heath Library
Ward End Library Reading Group

Parks

Birminghamnaturecentre - Birmingham Nature Centre
BirminghaminBloom - Birmingham City flower power
Edgbaston Reservoir
Lickey Hills Country Park
Woodgate Valley Country Park
Sutton Park National Nature Reserve
Sheldon Country Park
Birmingham Allotments

Other Birmingham City Council Services

BhamChristmasMarket - Birmingham's Frankfurt Market and craft fair
Business-and-Learning - Based in the Central Library, advice for businesses, leaners and job seekers
Digital-Birmingham - Digital Birmingham
BhamYS- Birmingham Youth Service
Voice-Is-Power - Birmingham children and young people's parliament
BirminghamRoadSafetyEducationTeam - Road safety education team
Birmingham/Highbury-Hall - Highbury Hall
Birmingham/Edwardian-Tea-Room - Edwardian Tea Rooms
ehbham - Environmental Health
bcclgbt - Network for Lesbian,gay, bisexual trans emlployees in Birmingham City Council

The following Birmingham City Council YouTube accounts are currently being updated:

http://www.youtube.com/user/didyouknowbirmingham - Learning disabilities services
http://www.youtube.com/user/Businessandlearning1 - Business information service
http://www.youtube.com/user/brumculture - Birmingham - city of culture
http://www.youtube.com/voiceispower - Birmingham children and young people's parliament
http://www.youtube.com/user/AdoptFosterBham - Adoption and Fostering

Elected members

The following elected members have twitter accounts:

http://twitter.com/#!/brigidjones - Brigid Jones
http://twitter.com/#!/jrmckay - James McKay
http://twitter.com/#!/CllrJohnCotton - John Cotton
http://twitter.com/peparkin - Phillip Parkin
http://twitter.com/radclifd - David Radcliffe
http://twitter.com/CllrMikeLeddy - Mike Leddy
http://twitter.com/KeithLinnecor - Keith Linnecor
http://twitter.com/#!/politicalhackuk - John O'Shea
http://twitter.com/#!/theiancruise - Ian Cruise
http://twitter.com/#!/1oldcodger - Paul Tilsley M.B.E
http://twitter.com/#!/james_bird_- James Bird
http://twitter.com/#!/TimEvans1503 - Tim Evans