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Birmingham City Council

Regulation and Enforcement

Jacqui Kennedy, Director of Regulatory Services

"Set out below is information, and links to our web pages which provide more detail on the various services which make up Regulation and Enforcement at Birmingham City Council. Our mission is fair regulation for all - achieving a safe, helthy, clean, green and fair trading city for residents, businesses and visitors. Our Customer Charter details our commitments to you, our customers, and our Enforcement Policy sets out what businesses and others can expect from us in terms of our enforcement activities."- Jacqui Kennedy OBE, Director of Regulation and Enforcement, Birmingham City Council.


Birmingham City Laboratories is the largest local authority laboratory in the United Kingdom and offers an outstanding consultancy and product testing service to all Council departments, other councils and the private sector.

The Coroner for Birmingham and Solihull operates within a legal framework and is supported by staff of Birmingham City Council and the West Midlands Police. The duty of Coroners is to investigate deaths reported to them which appear to be due to violence, or are unnatural or are sudden and of unknown cause, or which occur in legal custody.

The Licensing service is responsible for dealing with the licences and regulation of a wide range of people, vehicles and premises including:

  • the grant and renewal of 13,000 licences for hackney carriage and private hire vehicles, drivers and operators
  • premises licences for pubs, clubs, theatres, cinemas and late night takeaways including mobiles. Activities include the sale of alcohol by retail, the supply of alcohol to club members and their guests and the provision of regulated entertainment
  • licensing of betting shops, bingo halls, casinos and permits for gaming machines
  • Sex shops
  • Charitable street collections
  • House to house collections

The Environmental Health section deals with over 50,000 requests for assistance each year about issues such as:

  • blocked drains
  • domestic and industrial noise
  • air pollution including bonfires and industrial emissions
  • fly tipping, littering, dog fouling, graffiti and fly posting
  • food hygiene, food complaints and food poisoning
  • animal welfare and stray dogs
  • dangerous trees
  • infestations of rats and insects
  • unauthorised traveller encampments

The service also carries out a range of inspections and investigations to protect public health including:

  • compliance with smoking legislation
  • monitoring food hygiene at over 7,000 food outlets
  • tackling environmental crime
  • regulating air pollution from over 250 industrial processes
  • monitoring air quality across the city
  • inspection of health and safety in a wide variety of businesses
  • licensing of pet shops, zoos, kennels and catteries
  • monitoring trade waste contracts
  • identifying and clearing up contaminated land

The Pest Control service provides free treatment for specific pests (rat, cockroach and bedbug infestations) in domestic premises. Other domestic treatments such as for wasps nests are chargeable, as are all treatments in commercial premises.

Trading Standards provides free help and advice to consumers and traders and the service:

  • provides consumers with help and advice on faulty goods and services
  • protects young people by ensuring that traders do not supply alcohol, cigarettes, solvents, fireworks or knives to children
  • checks the safety of new and second hand goods
  • provides confidential help to people in debt
  • provides a rapid response service for consumers troubled by rogue builders or doorstep sales
  • inspects shop premises, tests weighing and measuring equipment and seizes illegal copies of CDs, DVDs, clothing and other counterfeit goods
  • checks jewellery to ensure it is hallmarked
  • provides consumer education and organises national competitions for school children including those with learning difficulties
  • acts to stop car traders from selling 'clocked' and unsafe cars
  • targets loan sharks, illegal money lenders who often charge huge amounts of interest and may use violence
  • campaigns against the excessive practices of car clampers


The Register Office is responsible for:

  • the registration of births, marriages and deaths
  • the legal preliminaries to marriages, other than those in the Church of England
  • the arranging and conducting of civil marriage ceremonies at the Register Office and at Approved Premises
  • the issuing of certified copies of register entries held at the Register Office
  • the legal preliminaries to and registration of civil partnerships