Birmingham City Council

Refuse Collection

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Overview

Important Information

Please be aware that if you are reporting a missed collection and your wheelie bin has been tagged by our crews your service request will be closed without further action.

Black Refuse and Green Garden Bags

As a result of the council’s need to save £102million in the 2013/14 financial year, rolls of bags will no longer be provided from the end of March 2013. From that point, households will therefore need to purchase their own bags (available from most supermarkets and many other stores) to participate in the service.

Resident can place green garden waste in any colour sack. It is also recommended that the bags, as in previous years, should be left open when put out for collection, to aid their identification as green waste.


General domestic refuse

We collect refuse from domestic properties on the same day once a week. Collections happen every day, Monday to Friday, except Christmas Day and Boxing Day in which case collections will take place the following week. Most tower blocks and other multi-occupied homes are (if suitable) are provided with large containers. We empty these at least once a week, more frequently if necessary.

Recycling

Most households in Birmingham now have a doorstep collection service.

We collect:

  • Paper and card from your blue box, every fortnight
    Glass, bottles and jars, food and drinks cans and plastic bottles from your green box, every fortnight
    Green sacks containing garden waste on alternate weeks to the above.

If you don’t currently have a doorstep collection of garden waste, we can collect up to two black bags of burnable garden waste (not soil or rubble) with your general domestic refuse.

Essential Information
  • For general domestic refuse we provide either large containers for multi-occupied buildings such as flats and apartments.

    For recycling we provide:

    • Blue recycling box - paper/cardboard
    • Green recycling box- glass/plastic bottles/jars food and drinks cans
    • Large containers for multi-occupied buildings such as flats and apartments

    You can report a problem with your recycling box or containers using the Report Box/Container Problems button above.

  • If you notice some spillage has happened when your refuse or recycling has been collected, please use the "Report Spilled Refuse" button above. We’ll come and clear it up within one working day.

  • If you have just moved into a new home and need some recycling boxes, please use the "New Occupier - Request Box/ Container" button above. We aim to deliver within five working days. Please note, as advised above Birmingham City Council no longer provide bags for the disposal of refuse or garden waste.

  • An assisted service is available for people who are elderly and infirm or those with a physical disability. We cannot enter your property but can arrange to pick items up from immediately outside the property e.g. front door or side door if accessible. Please use the "Request Assistance with Refuse and Recycling" button above to request this service.

Frequently Asked Questions
    • The crews can take small items left out with your bin bags. If it is a cardboard box it can be put out for collection by the paper collection crews. For the collection of larger items please go to our bulky waste collection page or see our recycling pages for information on organisations who will take it away and reuse it.

    • The crews are instructed to clear up any mess that may occur when they collect the rubbish. To avoid this happening please do not overfill the bags, tie them up and do not put out in advance of collections this will avoid vermin getting in and ripping the bags open.

    • The crews start at 6am so their finishing times will vary according to the amount of work they need to do to finish the round.