Please read the following information before continuing to request a treatment
When will we carry out the treatment - domestic customers?
*Please note there is a charge for these services.
When will we carry out the treatment - commercial customers?
I understand and wish to continue to report a problem with pests.
We DO NOT provide a treatment service to businesses which store, process or sell food.
We provide a pest control service for both commercial and domestic properties in Birmingham.
If you would like to report a problem with pests within your property (commercial or domestic) please press 'Report a Problem with Pests' button above.
For domestic customers who live in Birmingham our pest control service is free for the pests we treat, excluding Wasps and Bedbugs for which there is a charge. For further details on the type of pest we treat within occupied properties are detailed below.
If you have a rat in your house we will be with you on the next working day. If possible we will ring and get there sooner. If you have a rat in your garden we will give you an appointment.
Please note: we do not treat for mice, however we supply free mouse poison to any Birmingham residents to self treat any mice problems you may have. This is available at your local Customer Services Centre, where you collect it without having to book an appointment. This will only be supplied to a person over the age of 18. You may be asked for proof of age. You will also be required to provide proof of identity and address.
For commercial customers (excluding food businesses) we offer a range of competitively priced treatment service and can offer a range of one off survey or treatment visits through a contract. Please see the commercial pest control page.
For further information on the types of pest we treat in commercial properties are detailed under 'pest control-commercial service' along with charges for this service.
If you are a commercial business and would like to report a rat in the following places: open land or alleyway,only in a neighbouring garden/property or on the highway including shrubbed areas/flowerbeds. Please select the first option: domestic customer for customer type on the form to proceed to the next part.
If you would like information on the commercial services provided by the council please complete a Service Specific Enquiry - Environmental Health.
If you wish to pay for this service by card, please have your details to hand. We accept the following: