You can pay rent weekly, fortnightly , monthly or any frequency to suit you as long as payments are made in advance. For the payment frequencies for other housing accounts see problems paying your rent or other housing accounts.
You can pay your rent or other housing account charges using the following methods unless stated otherwise:
Using your online account via WorldPay
Using the automatic payment line on 0121 464 2001, 24 hours a day.
At a Pay Zone outlet: You can pay your rent with cash or debit card at a local PayZone outlet. You will need your rent payment card.
At the Post Office: You can pay rent by cash or cheque at a local post office. You will need your rent payment card.
At a PayPoint outlet: You can pay rent with cash only at a local PayPoint outlet. You will need your rent payment card.
To set up telephone/internet banking payments you will need the following details:
Payee details: Birmingham City Council - Housing Income
Bank name: Barclays bank
Sort code: 20-07-74
Account number: 33620360
Reference: This will be the payment reference number 444 in front of the payment reference number and a zero at the very end.
Housing payment card:
Housing payment cards can be used at PayPoint or PayZone outlets, they can also be used at any post office.
The list below shows which housing accounts can be paid using a housing payment card:
- Rechargeable repair (repair for damage caused by the tenant)
- Rent account (garage charges)
- Arrears owing at a previous tenancy
- An overpayment of Housing Benefit
- Temporary Accomodation
To order a Housing payment card ring our rent service on 0121 675 2006. You will be prompted to make an upfront payment if you are ordering a rent payment card, to prevent your rent from falling into debt while waiting for the card.