Due to essential maintenance, the website may be unavailable during the weekend. We apologise for any inconvenience.
Pavement and road problems
Please tell us if you have found a problem relating to roads or pavements or to verges or central reservations. Examples include potholes, raised or broken manhole or utility covers, missing or broken kerb stones, flooding, faulty street lights or traffic lights, or broken or vandalised street nameplates.
You can also ask for new trees to be planted on the roads and streets where there have been tree gaps which haven't been replaced.
If you are reporting a broken manhole or utility cover, it would help us if you can tell us the name of the company it belongs too, for example BT or Severn Trent.
Out of Hours
If you consider any fault you are reporting to be causing a serious hazard to traffic or pedestrians and is in need of urgent attention, please telephone 0121 303 4149 (Mon - Fri (8:00pm - 8:00am) and weekends).Please ensure you do not put yourself or anyone else in danger when obtaining details about the fault.