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Welcome to birmingham.gov.uk



Newtown Customer Service Centre

Newtown Customer Service Centre
Postal Address New Aston House
Newtown Shopping Centre
Newtown, Birmingham
West Midlands
B19 2SW

It may not be necessary to visit your neighbourhood office as many services are now available online or over the phone. Please use the search facility, A to Z index or 'Do it online' page on this website to see if your query can be resolved online. Alternatively, please call 0121 216 3030 to see if your query can be dealt with over the phone.

If you still need to visit your neighbourhood office, please ring 0121 216 3030 in advance to see if you need an appointment and to book an appointment if required.

Change to services

From Monday 20 October 2014, Newtown Customer Service Centre will no longer provide homeless on the day services. If you need this service, please visit our NorthfieldSparkbrook or Erdington offices. In emergencies, outside of office hours, you can contact the Homeless Service on 0121 303 2296.

Opening Times for
Newtown Customer Service Centre
Day Opening Time Closing Time Comments
Monday 09:00 15:30
Tuesday 09:00 15:30
Wednesday 09:00 15:30
Thursday 09:00 13:00 Closed in the afternoon
Friday 09:00 13:00 Closed in the afternoon
Saturday - - Closed all day
Sunday - - Closed all day