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Welcome to birmingham.gov.uk



Licensing Massage and Special Treatments

This page can be referred to as

Licence Summary
Under the Birmingham City Council Act 1990 the Council has powers to licence premises that provide "massage and special treatments". This includes treatments such as:-

  • body massage;
  • solaria/sunbeds;
  • saunas;
  • therapeutic spa baths;
  • Jacuzzis;
  • herbal baths;
  • aromatherapy.

Each premises is subject to an annual inspection to ensure that conditions at those premises meet health and safety requirements and have adequate washing and hygiene facilities. The West Midlands Police are required to be notified of all licence applications.

Eligibility Criteria
Your application may be refused for one or more of the following reasons:

  • the premises are not suitable, don't have safe heating, satisfactory lighting, sanitation, ventilation and don't have adequate fire precautions including firefighting equipment and fire escapes;
  • there is a likelihood of nuisance being caused in the area;
  • the person who will manage the premises is not fit and proper;
  • the people giving the treatments are not suitably qualified;
  • the safety of equipment is not satisfactory;
  • there is question as to the safety of the treatment being given;
  • you have been convicted of particular offences;
  • you fail to comply with any legal requirements.

Guidance and Advice
For further advice and guidance please contact the Licensing Section - see contact details below.

Application Process
If the premises are situated within Birmingham, applications should be made to the Licensing Section - contact details indicated below, and the application process includes:-

  • displaying a notice continuously, for a period of 21 days beginning with the date of your application on or near the premises and in a place where the notice may conveniently be read at all times by the public passing by;
  • providing an electrical certificate that should be signed by a competent electrician certifying the safety of all electrical installations, equipment and electrical apparatus used within the establishment for the purpose of the licence.

The Licensing Authority will take into account any representations made by the Chief Constable regarding your application.

You will be given the opportunity to make representations before your application is determined.

Application Form
The Birmingham City Council Massage and Special Treatments Form is attached at the bottom of this page.

Once you have completed the application form it can be submitted to the Licensing Section by a variety of means:

By Post - send completed applications to the address as indicated in the contact details below.
Postal applications must be accompanied by a cheque or postal order for the appropriate fee (see below) and made payable to 'Birmingham City Council'.

In Person - applications can be submitted in person at the address and during the times shown below under contact details.

By Email - completed applications can be submitted electronically by attaching the completed form and any associated supporting documents to the Licensing Section email address as indicated in the contact details below.
Please note that electronic applications submitted by email can only be accepted if there is a scanned signature on the application form. On receipt of your application by email a Licensing Officer will contact the applicant to acquire payment of the appropriate fee via a debit or credit card.

Online - alternatively if you are applying from within a European Member State you can apply on the business link website using the following link – Apply online for a Massage and Special Treatments Licence

Please check our Licence Fees page for details of the cost of your application.

Processing Timescale
Our target for dealing with applications is 28 days. However all applications should be determined within 60 days of receipt of all the information necessary to determine the application.

Tacit Consent - Grounds for Refusal
Tacit consent means that if we have not dealt with applications within the target period then the application can be deemed to have been granted/approved.

Please note that tacit consent does not apply in respect of this application. It is in the public interest that the authority must process your application before it can be granted. If you have not heard from the local authority within a reasonable period, please contact it. You can do this online if you applied through the UK Welcomes service or use the contact details below.

Complaints / Enquiries
Contact the Licensing Section - see contact details below.

Consumer Complaints
We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery). If that has not worked, if you are located in the UK, Consumer Direct will give you advice. From outside the UK contact the UK European Consumer Centre.

Trade Associations
British Association of Beauty Therapy and Cosmetology (BABTAC)
Federation of Holistic Therapists (FHT)
The Sunbed Association (TSA)

Public Register
We retain details of Special Treatment Licences which have been granted, for further information contact the Licensing Section - see contact details below.

Licensing Section,
Crystal Court,
Aston Cross Business Park,
50 Rocky Lane,
B6 5RQ
(Monday, Tuesday, Thursday: 9am - 4pm
Wednesday: 10am - 4pm, Friday: 9am - 3.30pm)

Telephone: 0121 303 9896
Fax: 0121 303 9982
e-mail: licensing@birmingham.gov.uk