Some online forms may be unavailable over the weekend due to essential maintenance.
We apologise for any inconvenience this causes you.

Birmingham City Council

Housing Services Service Standards

We aim to provide an efficient and fair service.

Our Service Standards leaflets set out the promises that we make to our customers.

Attached below is a list of all of our service standards leaflets, setting out the standards we work to for each aspect of our service.

Postal Address Contact Housing
PO Box 16590
B2 2JE
Email Address
Telephone 0121 216 3030