Garden Waste Service
If you aren’t getting temporary password emails, it is likely that you don’t have an online account registered to the email address you’re trying. In this case, please register an online account before attempting to order your garden waste collection service for 2015. For a fuller explanation of how to get around problems accessing your online account, please visit our account help page.
Please check the service location before submitting the online form to ensure we deliver the bin to the correct address. The service location is the address where you would like your bin delivered to and collected from.
Also, if you have moved address please ensure that you have up-dated your address details on your online account. If you are updating your address details you will need to log out of your online account and log back in again to ensure that your details have been updated.
If you already have a garden waste wheelie bin because you have previously subscribed to the service, please still choose to receive at least one wheelie bin on the form. If our records show you already have enough garden waste wheelie bins we won't deliver any more.
Please ensure that you read all of the information on this page before you request the Garden Waste Service.
Garden waste collections for 2014 have stopped
You can now purchase/renew the 2015 garden waste service by clicking on the button above.
This is an “opt in” subscription based garden waste service using wheelie bins. Where properties have been assessed as unsuitable for wheelie bins and, as part of the City wide roll out of wheelie bins, will remain on a sack collection service, subscribers will be provided with sacks.
The annual fee charged is £35.00 per year for up to 20 fortnightly collections.
If you purchase/renew the service online you will receive a £2 discount.
You can purchase more than one garden waste service, if you wish but you must have enough space on your property to store the additional bin and you will have to pay for each additional wheelie bin.
If you are purchasing this service for the first time we will provide you with a 240 litre wheelie bin and deliver this to you within 20 working days from the day after the payment is made.
The garden waste service runs from end of February through to November each year. To view your collection schedule click here. Your garden waste is collected on the same day as your household rubbish but on the alternate week to your mixed materials recycling.